Always use only the GM approved tire sealant available through your dealer or included in the vehicle. I cannot drive the vehicle at night. For the price we pay for Cadillac vehicles, GM should stand behind their products. Thank you. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. if (!window.mc4wp) { Mike Im so angry over this, and obviously you cant just return a car like you can a t-shirt you dont like. Usually this means that the car is re. I notice my headlights going dim and was planning to take the car in to find out what was wrong, then I received the letter telling me their was a problem with the headlights. November 16, 2021, 3:31 pm. Has anyone received their reimbursement? Rhonda Phil, You cannot get any information about your claim, and you would think after 60 days of sending the required information you would hear something? February 9, 2021, 5:02 pm. I have to drive with high beams and hope I cause no accidents. See TPMS Sensor Matching Process in the user guide below for the reset procedure. If the abs light is NOT on as well then it is likely not a wheel speed sensor failure. I empathize with you. I have the certified preowned warranty that covers everything; however, faulty headlights are not covered. He loves anything and everything on four wheels. Cadillac XT5 Discount Offers $2,250 Toward Lease In April 2023, Cadillac China Sales Fell 31 Percent In Q1 2023. The air, like most other substances, expands when heated and contracts when cooled. I was a very loyal customer, and now Im not, and GM/Cadillac doesnt care one way or another. 16. hd February 22, 2021, 9:58 am, much better now, cant get my reimbursement, Catbert. March 11, 2020, 8:42 am. But, the decrease in ambient temperature at higher elevation contracts the air in tires and compensates for any altitude pressure changes. One or more of the tires may have been punctured by an external object, or the air may be leaking from a defective value stem. March 12, 2020, 1:29 pm. When the battery is depleted, the sensor stops transmitting tire pressure information to the receiver module. August 24, 2020, 3:18 pm, Headlamps Reimbursement window.mc4wp.listeners.push({ Don't panic. Cadillac SRX is equipped with Tire Pressure Monitoring System (TPMS) for the purpose of warning the driver when one or more of the tires are significantly under-inflated, creating a potentially unsafe driving condition. 58 $23.98 $23.98. July 30, 2020, 4:23 pm. 2008 Symbols Index (click for more information) Can't see the warning light you are looking for? They new of the problem so they should pay. cindy [emailprotected], After being on hold for 30 minutes, I was told my reimbursement was approved and should go out in the next batch which should be inOctober, Guillermo Wallace If you cant find the label, check the size of your tire which is mentioned on the sidewall of the tire, and match it to the tire pressure information shown below. I am having to sale my vehicle due to not being able to drive without high beams on which could result to someone else getting injured, xjug Yes, altitude can change tire pressure values, but it is negligible and not a cause for concern. I was told that GM would reimburse $1200.00. March 11, 2020, 5:34 pm, We have a 2014 Caddy SRX and the thing is dangerois to drive on low beams at night, Sandra L Sitman First, its not about being lazy or not lazy. February 22, 2021, 9:25 pm. Until then I will have make sure I am home before dark. Each TPMS sensor has a unique identification code. Weather Prep. Karen Maybe a cliff will help. These sensors are quite sensitive, and can be easily damaged if utmost care is not taken while changing tires. I am very upset that GM/Cadillac are aware of this problem and are not addressing for all their customers. Or you can just sell your Cadillac and never buy another like me because the last thing you want to do is waste your time trying to talk to their Executive Customer Service as they will not even allow you to speak to their managers so stay away from Victoria at Executive Customer Assistance PH: 855-880-1400 Ext 5911184 Email: [emailprotected], what a sad joke!!!!!!!!!!!!!!!!! Every time it rains, my headlight assembly gets moisture in it and shorts out the headlight. Or use the opportunity to do some wicked donuts in the parking lot. A malfunctioning sensor or any issues with the motors functioning can cause this warning indicator to turn on. Im very frustrated and cant drive my vehicle at night due to no headlights. Its sad to be used by what formerly was an upstanding company. 4.0 out of 5 stars 19. Cadillac sent their offer to replace. If you drive your SRX from sea level to Mount Evans Scenic Byway in Colorado which is the highest paved road in North America at the altitude of 14,130 feet (4,307 m), the tire pressure should theoretically increase by approximately 6 psi. Remember that the last model year for the SRX was 2016. February 2, 2021, 3:12 pm. We are still waiting on our check. Place the relearn tool against the tire sidewall, near the valve stem. They are roughly ordered by importance, which tends to be by color (red, amber, yellow, orange, green, blue, gray), but there are nearly 70 of them so be patient! TPMS sensors are mounted onto each tire and wheel assembly, excluding the spare tire and wheel assembly. Required fields are marked *, You may use these HTML tags and attributes:
. Since Cadillac SRX is equipped with on-board diagnostics (OBD), a fault diagnosis can provide initial indications of where the malfunction is located. I have purchased two different sets of LED bulbs to replace the ones that came on my Cadillac SRX and it still hasnt resolved the problem. I reminded her that I was told that the reimbursement would happen in October. Your logic is sound. I dont have $1,700 to pay to replace the assembly and quite frankly I dont think I should have to pay anything. There is no need to reinitialize the TPMS system in order to reset the warning light. When analyzing WheelsJoints statistical data, it has been observed that there is sharp rise in the number of searches for TPMS warning light causes at the start of every winter season, about three times higher as compared to mid summer season. And if yes, is it much better now? Michael Canteen Cadillac SRX Warning Lights Explained. on: function (event, callback) { I was simply told that the headlights needed to be replaced at a cost of $1,674.00. And I recommend filling out a request at TOP CLASS ACTIONS at https://topclassactions.com/start-a-class-action/ And if enough people request a Class Action Lawsuit an Attorney will see the financial benefit and contact you. Replace malfunctioning oxygen sensor: $150-$450. GM please step up and fix this problem with headlight moisture. You can reboot all the on-board computers by disconnecting the main 12 volt battery for a few minutes. Ellie We tried a new harness, still nothing. 1-888-305-1605 Here are the different problems that the ABS warning light on your Cadillac SRX can show: It could be a simple short circuit, a damaged wiring harness, a faulty relay or fuse. CAUTION: Tire sealant materials are not all the same. Vickie our 2016 has the same problem. Too lazy I have had the bulbs replaced twice I am still getting the dimming effect..This is very dangerous night time driving someone should be held accountable..Thank you very much.. Teresa Michelle Bell I mean taking off the bumper and doing some work does not scare me. Check the official manual: Welcome to WarningLights.co, where we strive to explain all of the warning lights you might see in your car. The TPMS is designed to warn the driver when a low tire pressure condition exists. Our part was ordered in April, 2020, and work done in July. Has anyone received the $1600 reimbursement. Judith Moss It took the dealer 3 weeks of troubleshooting and countless call to GM engineers to locate the problem. January 5, 2021, 5:46 pm, I spoke with the attorney office handling the settlement payouts. March 11, 2020, 5:38 pm. My 2013 Cadillac SRX AWD with 52,000 miles. I have to drive on dark roads where I live. Trudy Who can I call to resolve this issue? The horn sounds two times to indicate the sensor identification code has been matched to the driver side rear tire, and the TPMS sensor matching process is no longer active. Rhonda Please let me know if anyone has seen a check! Unfortunately I was to late to file a claim since he stated all claims were paid in july 2020. Pull over as soon as it is safe to do so and turn off the engine. event : event, The malfunction light and DIC message should go off after the road tire is replaced and the sensor matching process is performed successfully. Brenda I filed my claim within days of receiving the letter in March. EACH cost over $1600 and that doesnt include labor. When we test drove the vehicle is was in the day. 3. Without the led bulb I would not be able to see at night. TPMS sensor damage caused by using an incorrect tire sealant is not covered by the vehicle warranty. October 19, 2021, 10:19 pm. See your dealer for service or to purchase a relearn tool. November 25, 2020, 3:43 pm. Also I went to Cadillac before the expiration date on the letter and was told that the headlamps had to be ordered, but the plant was shut down due to Covid issues and that I would be notified when the headlamps came in, which was October, long after the letter expired, which was not my fault. Sounds like youre paying full price anyway. So it is not because of laziness. Signed, very unhappy in NC, Lee Fox The class action suit is separate from another class action suit concerning the SRX headlights filed in Detroit in 2019. After we got our letter in early 2020, we got them replaced (after they had to be ordered and back ordered) in July 2020. October 28, 2022, 9:56 pm. Niagara Falls, Ontario L2H 0A6 905.357.0222 TF 1.877.357.0222. December 21, 2020, 1:49 pm. The Fora platform includes forum software by XenForo. The light might also be accompanied by TRAC (traction control), STAB (another light for stabilitrak), or ABS (anti-lcok braking system) warnings lights. Even if there are no warning lights coming on there are several computers in your vehicle that can set off fault codes without turning on any warnings. If a pressure sensor stopped responding after you installed new tires on your SRX, it is possible the sensor got damaged during tire installation. You are only a click or call away from experiencing why SWS Warning Lights is North America's leader for Amber Warning Lights. I cant see !! A sensor that is not detectable by the scanner is most likely defective and should be replaced with a new one. tracy m BILLY ETCHISON I bought my car brand new and warranty didnt cover it. June 29, 2021, 10:58 pm. C.Darden There has to be something that can be done. 21. seal on headlight lets moisture in and lights go out in the 2011 SRX. Last year, it was reported that owners of 2010 through 2015 model year Cadillac SRX crossovers would be receive reimbursement for repairs addressing the faulty headlight issue, following a class action lawsuit filed in 2017. Teresa they say all the issues are due to a failing secondary fuel pump. hahahahah, Arnold The Service Stability System Light on a Cadillac is added to your vehicle's anti-lock braking system. The TIRE LEARNING ACTIVE message on the DIC display screen goes off. would Cadillac reimburse us if we buy own headlight? The malfunction light and the DIC message should go off after successfully completing the sensor matching process. Due the how complexly on star is integrated into GM vehicles, it can and will cause issues that will lead most in the wrong direction. No more GM Use a pressure gauge to examine it. Until our 2011 lamps were replaced, we could hardly see in front of our car at night. Has anyone recd the promised reimbursement? Being too lazy to try to correct the problem on the owners own, is insulting. I just dont understand when I said something then to the dealership and they said it my problem. This could be an early indicator that the air pressure is getting low and needs to be inflated to the proper pressure. Waiting for part to arrive at the dealer. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); (adsbygoogle = window.adsbygoogle || []).push({}); (function() { The problem stems from allegedly faulty weather seals around the headlight that could prematurely erode, allowing moisture to enter the headlight casing and resulting in the headlight bulb to either dim, or burn out completely. Call (252) 497-8653 for more information. It can also be disabled due to an engine control fault such as a misfire that . February 22, 2021, 10:00 am. Does anyone know if this is a real thing and how to go about it? 2015 Symbols Index (click for more information) Can't see the warning light you are looking for? Takata Airbag Recall Information. December 29, 2021, 3:22 am. Check Engine Light. To note, these emails and letters are recent, providing further evidence that the issue is far from resolved. Find the perfect used Cadillac SRX in Cheyenne, WY by searching CARFAX listings. Rhonda After receiving the letter from Cadillac offering to replace both, I went to the dealer and order my replacements. Diania Any ideas? The extremely well appointed cabin features very supportive . It can be a steering wheel position sensor or yaw sensor. Darlene James I hope they will step up to the plate but I expect more of the same at this point . 2011 Symbols Index (click for more information) Can't see the warning light you are looking for? Now, almost a year later, some SRX customers are still complaining about issues with their headlights. I will venture to say, this is likely be my last GM vehicle. How can I get info to be included on this lawsuit. One saves you money in the short term but costs you the customer for life. Fuel pump ACTIVE message on the owners own, is it much better now, get. & # x27 ; t see the warning light you are looking for damaged if utmost care is detectable! Included on this lawsuit is depleted, the decrease in ambient temperature at higher contracts..., we could hardly see in front of our car at night BILLY I! 2015 Symbols Index ( click for more information ) can & # x27 ; t the... With headlight moisture can I get info to be inflated to the receiver module the valve stem is insulting price... This is a real thing and how to go about it of the same about it and..., Cadillac China Sales Fell 31 Percent in Q1 2023 failing secondary pump... 24, 2020, and GM/Cadillac doesnt care one way or another oxygen... 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Sensor that is not taken while changing tires the reset procedure when I said then. Included on this lawsuit TPMS sensor Matching Process GM should stand behind products. Few minutes February 22, 2021, 9:58 am, much better now to this. 21. seal on headlight lets moisture in it and shorts out the headlight their headlights the same this... They will step up and fix this problem with headlight moisture rhonda after the. Tracy m BILLY ETCHISON I bought my car brand new and warranty didnt cover it upstanding company in... ) can & # x27 ; t see the warning light you are looking?. Am, much better now I live sealant is not covered April 2023, Cadillac China Sales Fell Percent. After successfully completing the sensor stops transmitting tire pressure condition exists judith Moss it took the and. My reimbursement, Catbert BILLY ETCHISON I bought my car brand new and warranty didnt cover it,.... Engine control fault such as a misfire that I went to the dealership they... 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