The mid-sized 787-9 is the only Dreamliner type with a mix of new and old seats. Our points-obsessed staff uses a plethora of credit cards on a daily basis. This flight is operated by a 777-200ER, and we know from United's Polaris tracker website that 37 of the carrier's 51 772s have completed the retrofit process. I am sure some planes have the Polaris seats now, but I have not seen them on 787s, nor the 777s or 767. Featured photo by Zach Griff/The Points Guy. In addition, as an Amazon Associate we earn from qualifying purchases. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. Station information. This divider can even be up during takeoff and landing. That only makes it worse. Wi-Fi is also offered on these flights for those who would like to stay connected with the world. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Upgraded Points, LLC uses reasonable efforts to maintain accurate information on the site and prior to applying for any credit card offers found on UpgradedPoints.com, all visitors should review other features of such credit cards including but not limited to interest rates, annual fees and transaction fees, and should determine the suitability of such credit cards considering their own individual financial position. The menus were developed with the help of The Trotter Project, a Chicago-based nonprofit organization. Now there are even more places your Platinum Card can get you complimentary entry and exclusive perks. 4 United First, United Business and United Polaris business class. Fair point, but think how much the retrofit process has been accelerated during the pandemic. Consultative detailed and customized flight tracking data reports. Here is the link: http://view.ceros.com/united/polaris.-desktop-4/p/1 The next new Polaris lounges in EWR, SFO and LHR are listed as opening "by early 2018." Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. It wasn't just United's aging fleet that was in desperate need of a facelift, and part of Polaris includes bringing the ground experience up to modern-day standards. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Editorial Disclosure:The content featured on UpgradedPoints.com has not been influenced, provided, or reviewed by the credit card companies mentioned. In non-pandemic times, you'll also usually find the 77W flying between EWR and SFO. Richard, it all depends on what kind of ticket you have. Seldom travelers may not get enough value to warrant the cost. It appears so! Similar to the increased pitch, bulkhead footwells also provide more space for your feet. I checked the tracker recently and I think its out of date / not being maintained. With United's retrofit program nearing the finish line, chances are your long-haul international business class flight will feature the superior Polaris seats. Find the right card for you. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. Thanks. Thanks. The product includes a completely new seat, better amenities, and better food and beverage options. United Express Fleet. All P&Ws are currently grounded indefinitely after the engine explosion earlier this year. If you're traveling by yourself, we actually recommend shooting for a bulkhead window seat (1A, 1L, 9A or 9L), since you'll have more room for your feet and won't be staring at the head of the person in front of you. The Polaris cabin looks very sleek and is especially blue due to the aggressive use of mood lighting. While many internationalcarriers have long provided fantastic meals in business and first class, United has lagged behind. Taking my 1st true long-haul Polaris flight next monthcan anyone tell me: -is the menu/food actually different options/better than what is served in economy or the same just plated instead of plastic containers? View Seller Inventory. In the future, you can consider purchasing fully refundable tickets so that you dont need to pay such exorbitant amounts. The 767-400, which is returning to service for the ramp up in summer travels, will not be retrofitted at this time. Due to the smaller fuselage of the 767, the Polaris seats here are 24 inches wide and have 75 inches of pitch. Connect to our Wi-Fi network. So far, 15 of the carriers 38 787-9s have the new seats. While the core design elements of the Polaris cabin are identical across the fleet, there are minor variations between different aircraft types due to sizing constraints. If you scroll down the homepage, you'll see a box on the left with all the different types of alerts you can set. Those new 777s operate the following routes, in addition to the occasional one-off: For more information on the Polaris experience, you can check out the following TPG reviews: While the Polaris soft product (food, service, amenities) rolled out a little early, the full experience, including the redesigned modern seats, launched in early 2017 when United took delivery of its first Boeing 777-300ER. Polaris Routes Operating with the B777-300ER San Francisco - Hong Kong New York/Newark - Tel Aviv Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. The 787-10 will also fly on domestic premium transcontinental routes from Newark to San Francisco and Los Angeles. True 1-2-1 Polaris is roughly equal to the 777 / 787 Air Canada uses on all its Asia routes. The airline had plans to open Polaris lounges in four more locations, including United's hub at Washington Dulles (IAD) and three international locations: London (LHR), Hong Kong (HKG) and Tokyo (NRT). This included opening nine new Polaris lounges around the globe. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. KrisFlyer points are also incredibly easy to earn because they are a 1:1 transfer partner of all three major transferable points currencies: Chase Ultimate Rewards, American Express Membership Rewards and Citi ThankYou Rewards. While American Airlines quietly began opening new lounges and retrofitting existing planes without much fanfare, United seemed to initially be investing more heavily in marketing than actually getting the new product into service. Just remember that if you miss the first leg of your trip, they will actually automatically cancel your ticket, invalidating the rest of your trip. So, overall, the majority of Uniteds widebody fleet now offers the much-improved business-class product. Ask ExpertFlyer. With China and Hong Kong flights currently grounded, the 77Ws typically appear on the following long-haul routes from Newark (EWR) and San Francisco (SFO): Meanwhile, the 787-10s are currently being used for premium transcontinental service between Newark and Los Angeles (LAX) and San Francisco, in addition to a number of international routes: If, on the other hand, you're flying on one of United's 777-200ERs, 767-300ERs, 787-8s or 787-9s, you might not be as lucky. Such a shame. Lets dive in and discuss everything you need to know about this new product. 78X/77W, all delivered with Polaris/PP Please view our advertising policy page for more information. A lot of thought went into designing these seats, which include storage cabinets, side tables, and personal lamps. Im sure that would be helpful for a lot of people. Enrollment required. Enrollment required. If you plan on sleeping, make sure you request a mattress pad at the beginning of your flight as United does not carry enough for every seat. The first is AwardWallet. Believe it or not, it's already been five years since United first introduced the Polaris business class product. Delivery date is an estimate, and could be affected by severe weather, border delays, security inspection, Covid-19, or special delivery requirements. Avianca LifeMiles has risen from obscurity to rapidly become one of the most popular ways to book Star Alliance awards. Crocs vs. 'Stocks: Which is the superior travel shoe? You have two great ways to keep an eye on your reservation and know in advance if your flight is getting a serious upgrade or downgrade. Let's start with the good news: If you're flying on one of United's 21 777-300ERs or 11 new 787-10s, you are absolutely certain to get the new seats. Cost includes $12.95 plus applicable local sales tax. After that, our next choice would be a slightly less private even-numbered window seat, followed by a seat in the center section. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. The current public offer is 60,000 points. We'll start by discussing the 777s, which make up the bulk of the Polaris fleet. If United markets a flight as United Business rather than Polaris, you will not have access even if youre on an international flight. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. What you described happening last February is quite a long time ago. This will fast-track your check-in process. What is United Polaris? However, the airline's approach to rolling out the new product has been a long-running saga. The new Polaris cabin looks very sleek and is especially blue, due in large part to the aggressive use of mood lighting. (This targeted offer was independently researched and may not be available to all applicants.). The incompetence is unbelievable quite honestly even for the incredibly low bar set by US legacy carriers. If, on the other hand, you're only looking to fly the most up-to-date product, you simply can't be certain that that you'll get a plane with the new Polaris seats. Both configurations offer 78 inches of pitch. United actually has a clever "Polaris tracker" on its website that shows the progress, and just like Premium Plus, they plan to add one newly equipped plane every 10 days on average through . Note that if you have multiple orders, the most recent one will display. Earn 80,000 Membership Rewards Points after you spend $6,000 on purchases on the Card in your first 6 months of Card Membership. Terms apply to the offers listed on this page. If you're looking to fly United's 787-10 on a transcontinental route, it's cheaper to book through Avianca than United. This includes more than 45 United Club locations, five United Polaris lounges and partner lounges. Solo travelers will prefer an odd-numbered window seat (A or L). The information regarding the United ClubBusiness Card was independently collected by Upgraded Points and not provided nor reviewed by the issuer. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Note, due to United's approach with this roll-out, the information below is constantly changing. If these mythical Polaris seats actually exist, they are doing very well in keeping them a secret, Hi If I booked a regular ticket (paid with money) however I want an upgrade to business will that also cost 70000 miles? Then they messed that up also. United Flight Status (with flight tracker and live maps) -- view all flights or track any United flight. The flight I booked from Doha to Male was operated by an A350-900 featuring Qatar's excellent reverse herringbone business class seats but not Qsuite. Along with the airline's 13 new 787-10s (out of 14 on order) and 12 787-8s, these are the only planes in the fleet where you're absolutely guaranteed to get the new Polaris seats. This card is also incredibly rewarding for travel purchases, helping you rack up a ton of Membership Rewards points for your next award trip. Option 2: Navigate to the Orders tab and select the vehicle you'd like to track. The current welcome offer on this card is quite lucrative. 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