Make sure the circuit breaker is turned on. Then, remove the front cover to expose the internal parts. This article has been viewed 77,221 times. For tankless type water heaters, flush the heat exchanger per manufacturer's instructions for 45 minutes to an hour. Ensure the appliance is grounded correctly. Rheem tankless water heater flame failure might occur due to a lack of proper gas pressure. Should you be confused about any of the information provided here, because it does not match with what you see on your unit, STOP! Your tankless water heater will constantly be running if there is a leak on the unit or its piping. 1. It's most likely to be a gas supply issue, insufficient gas pressure, gas lines too small for the BTU load, unstable pressure from a bad regulator, etc. If you use multiple hot water appliances at the same time, we bet you will not get sufficient hot water from your tankless water heater. Once the site is cleared as safe to enter, you'll still need to take precautions before heading in to document the damage. How To Fix: Follow the below few phases to clean your heater's combustion system: Phase #1: Clean The Burner First off, disconnect the cover panel from your tankless water heater front. The Flame Rod with Wire and Gasket kit replaces the flame rod, wire, and gasket on your tankless water heater. Check if the gas valve is closed. %&'()*456789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz . So, lets get started right here to explore the way of removing the error code 13. Once you adjust the manifold pressure, put the regulator caps back into their place. To conduct this test, wipe a small area of the surface with the bleach solution, and allow it to dry at least 24 hours.). Follow public health guidance on safe cleanup of fire ash and safe use of masks. For small fires, open all windows and bring in fans to help increase air circulation. Remove pneumatic tubing from pressure switch at the base of the gas valve. Then, look for a loose wiring connection on the water heater and fix it. NOTE: Turning off the thermostat does not shut down the power to your unit. Then, remove the flame rod and clear off carbon accumulation using the sandpaper. You can remove the rods by removing the nuts that hold the flame sensor in the burner house. This cleanser is gentle enough that it should be safe even on older bricks. Endless hot water. hose for the pressure tap. William is the founder of Fireplacehubs.com. Now take the new valve and install it at the same place. If the gas is not flowing, it is highly possible that either the gas hose is clogged by debris or gets bent. Adjusting manifold pressure is not rocket science. Select building materials, furnishings, and plants that resist fire. How Do You Clean the Flame Rod on a Rheem Tankless Water Heater? The inspection may be conducted by the fire marshal or by a representative of your insurance company. Knock off as much ash and debris as possible back into the fireplace. Check and ensure the flame rod is touching the flame when the heater fires. Plus, impropervent length and incorrect installationof the condensate collar are highly responsible for the problem of combustion specifications. For more information, please contact our Application Engineering Department at Application.Engineering@Rheem.com. First, disconnect the power supply of the water heater and close the gas shut-off valve. /AIS false However, there are a few tricks to this task that will make cleaning brick much easier. What Does Code 13 Mean On Rheem Tankless Water Heater? Detach the flame sensor and igniter wire from the assembly. Inspect the vent pipe from the top of the water heater for a clog. Remove all small wire connections of the gas valve and pressure switch. Remove the screws and disconnect the gas valve from the cabinet. Left unchecked, this stagnant water can promote the growth of microorganisms and other bacteria including Legionella. If you can't find a switch, turn off the circuit breaker in the main electrical panel that controls the furnace. Endless hot water. If the rinsing bucket becomes dirty or soapy, change the water. Measure 4 to 6 tbsp. Make sure to work top to bottom so dirty water doesnt drip down and cause streaks on areas youve already cleaned. << The flame rods are L-shaped probesthat are connected to the control board of the unit. 4 0 obj For tankless type water heaters, flush the heat exchanger per manufacturers instructions for 45 minutes to an hour. /SM 0.02 Before moving to the details troubleshooting steps, lets have a glimpse at the below table highlighting the probable reasons for error code 12 with quick fixes: Dealing with Rheem tankless water heater code 12 will seem easy as long as you will follow the below step-by-step guide:if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. Washable wallpaper can be cleansed like painted walls, but do not wet through the paper. You will receive an email confirming your service request. Read the label for directions and safety instructions. Hopefully, now you know the reasons behind Rheems tankless water heater code 12 and how to fix it. endobj loading and adjustment of the water heater; and two, to the owner-operator, to explain the features, operation, safety precautions, maintenance and. You will find stuck condensate debris, dust, oil, etc., at the vent pipe. Move on to the exterior walls. Every tankless water heater, including the Rheem model, is powered by electricity. After youve cleaned large areas with the solutions above, you may need to go back and spot-clean any particularly stubborn soot stains. List. Of course, the most important thing to do after any size fire is to have the home inspected for safety. And it causes improper combustion. If carpets are not wet but are soot-stained, they should be cleaned by a professional carpet service who may be able to add a chemical to combat smoke odors in the carpet and padding. Leave suitcases open. To remove soot and smoke from walls, furniture and floors, use . Windows will need to be washed with glass cleaner. You can use 100-grit sandpaper to remove the carbon buildup from the flame rods. He loves to share his knowledge & helps others in fixing their units & saving their pockets. Due to factors beyond the control of Learn, Save, DIY, no information contained in this video shall create any expressed or implied warranty or guarantee of any particular result. Finally, use a 3/32 Allen-head wrench to tighten up the Allen-head screw in the inlet pressure tap. Leather and suede coats should be taken to a professional cleaner. This abnormal combustion interrupts the flame detection operation and triggers the error code 12. Unscrew the screws around the unit and pull out the front cover. If you dont have a spray bottle, or if youre using TSP, mix your cleaning solution in a bucket and use a sponge or paintbrush to apply it to the bricks. To reset your Rheem tankless water heater, follow the below steps: You should concentrate on the proper maintenance of your tankless water heater. The porous brick will absorb the water so that when you apply your soap or other cleaning solution, it will stay toward the surface instead of sinking in. Before you start cleaning it, the probe will probably have a dull blackish color, and when you're done, it should have a shiny silver hue. Remember, you are not sanding down an auto body, but simply ridding the sensor of any build up it may have. Seal the container for at least 48 hours. You may have to leave these cleaners on for a while (15-20 minutes) before starting to scrub. If the weather is harsh, the heating or air conditioning system will also help remove smoke from the interior. Tankless water heater maintenance tips - What you should know about regular and required maintenance and how it affects the heater's performance and safety. Besides, check the hose to see if it is kinked. The purpose of this manual is twofold: one, to provide the installer with. 5) Tri-Sodium Phosphate and 1 cup household cleaner or chlorine bleach for every gallon of warm water you will use. !WUG1C2Gn #''N M4 W.hyyt38I/ H|9  SGG}4|4d 1oC|s1 pF3w. Now, turn the gas supply on and operate your tankless water heater. Rheem Flame Sensors. If the vent pipe is blocked by dirt or debris, itwont allow air to get inside the heater. /CreationDate (D:20211213001954+02'00') Unscrew the screw holding the burner assembly, and pull the assembly out of the bracket. Pull out all wet vinyl flooring, carpets, and carpet padding. . Then, release the reset button. Description. If odor remains, reseal for a few more days. If a gentler cleaner didnt work, you may need to repeat your efforts or move on to a more aggressive method. In place and remove the air pressure of your furnace reading below 1.0 Ohm, the. Plus, interruption in the gas supply, power outage, poor airflow due to blocked vents, and bad gas control valve are some leading factorswhen your tankless water heater cannot detect a flame and pop-up error code 12. A loose wire connection may display zero voltage in maintenance mode. wikiHow is where trusted research and expert knowledge come together. Push the wire connector back onto the terminal. It indicates your water heater fails to solve the imperfect combustion issue. COPYRIGHT 2023. It will help to detect the mini problem and can be solved before any large damage. Water, smoke, firefighting chemicals, and excessively high temperatures can ruin cosmetics and medicines. Then, use a clean paper towel to wipe clean any dust left behind . To solve this issue, you must replace the burner assembly. 4 It can not be dried out and maintain structural integrity or resistance to mold and mildew. Apply it to the remaining soot and let it sit for 5-10 minutes. Also, you will find a 3 or 4 feet vent pipe on the top of the unit connected with your chimney flue system. maintenance of your tankless water heater, why my Rheem water heater beeping and how to fix it, Noritz Tankless Water Heater Code 16 [Why + How To Fix], Noritz Tankless Water Heater No Water Flow [Reasons + Fixes], Noritz Tankless Hot Water Heater Codes 11 And 12 [Why + How To Fix], How To Reset Bradford White Water Heater [Ultimate Guide], Bradford White Water Heater No Status Light [Why+ How To Fix]. Remove the books and give them a sniff. Rating: (9) Q&A: (0) Hover image to zoom . 3 Open the Access Panel If you have a gas water heater, lift off the access panel at the bottom of the tank. Now, run a water faucet and operate the unit for 3 minutes and keep your eyes on the display cell A. Call an HVAC professional in your area, in order to complete the repair on your unit. Wipe down the loose specks of dirt using a paper towel. Dont go to EC 05 to try to fix the issue? 3) If you dont clean your water heater regularly, the flame rods will get covered with carbon buildups. The error code 12 on the Rheem tankless tells you there is no flame or flame detection problem in the unit. If youve got soot stains on your fireplaces hearth or brick facade, well walk you through how to clean fireplace brick to get rid of unsightly black discoloration and the smell of smoke. When the flame rods are covered by carbon, it will fail to detect the flame and lead to the 12 error code. Head over to the main burner by pressing the On/Off button. {{c.AddressLine1}}{{c.City}}, {{c.State}} {{c.postalcode}}. Secondly, clear the blockage inside the fan motor. Ensure the correct gas pressure. Do my Rheem tankless water heaters need to be serviced every year? Dirty flame rods are the main culprit that causes your Rheem water heater to throw the error code 13. Dont just repair your home, build in fire-resistant features to help protect against future damage: Sign Up for Email from the American Red Cross, /content/redcross/en/get-help/how-to-prepare-for-emergencies/types-of-emergencies/fire/cleaning-up-after-fire. Loosen the screw holding the sensor to the wall of the burner housing using a flat-head screwdriver. wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. Learn more about Sound the Alarm. Besides, ensure the vent length meets recommendations for the venting size. If the burners won't stay lit, replace the flame sensor. The below-marked picture will assist you in this case. The below steps will help you reset the tankless water heater. Due to poor air supply, the combustion gas is stuck and fails to remove. The corrosion or excessive condensate build-up on the trap might be causing a condensate backup in the exhaust line, leading to poor airflow. How To Fix: To erase the error code 13, start with cleaning the dirty flame rods. Locate the ignition rod and use the sandpaper (fine grit) to clean the tip of the rod to a bright finish. The wire has a spade connector, and these sometimes get stuck, so you may have to pull hard. Twitter @Rheem_Water Below, we will break down each of the culprits. Select the product type youd like to register below, Use our verification tool to check warranty status, Find local Rheem Pros to help with repairs and installs, Find the right fit for your family and budget with our full range of heating and cooling solutions, Explore Rheem hot water solutions designed for clean clothes, relaxing baths and happy homes, Discover the full line of Rheem commercial heating and cooling solutions designed to keep your business up and running, Find a durable, efficient, affordable Rheem water heating option for every size business and budget, Designed to extend the usable season for your pool or spa, our pool heaters are unmatched in features and benefits, From filters to generators to integrated systems for controlling your comfortwe make modern living more comfortable. Subscribe to our email list and stay informed on disaster alerts, preparedness tips, and ways to get involved. Relevant:Rheem Tankless Water Heater Error Codes. Keep in mind; you must disassemble the burner assembly to clean the flame rods. TSP is caustic so be careful! Working in small areas to keep the bricks from drying out, scrub the surface with a firm, plastic-bristled scrub brush in a circular motion. If there was damage to the roof, check and clean gutters to remove any clogging debris or ash that can cause additional damage. } !1AQa"q2#BR$3br William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. So its better to service your water heater at least once a year. Then use a vacuum with a brush attachment to manually remove as much soot and dust as you can. In case the flame rods are damaged, its better to replace them. Ensure the appliance is properly grounded. Also, dont forget to check the venting as well. Follow the below DIY methods to replace a gas control valve on a Rheem water heater: After all the above attempts, the flame failure issue from your Rheem tankless water heater should be erased. Rheem Manufacturing ranks as the global leader in the manufacture of high-quality, sustainable, and innovative water heaters, tankless water heaters, air conditioners, furnaces, pool heaters, and HVAC systems for residential and commercial applications, and is a full member of AHRI, the Air-Conditioning, Heating, & Refrigeration Institute. If the gas line, meter, and/or regulator are not sized properly, it is one of the responsive facts in the case of gas supply interruption. endobj Stuff purses and shoes with newspapers to retain shape. Though its not a regular water heater issue, we recommend you check the following beforehand: Dont know how you fix code 13 on a Rheem furnace? If you dont get this manifold pressure after measuring with a manometer, you must adjust the manifold pressure. Inspect whether there is proper combustion air or not. So, pull out the regulator caps and turn the adjustment screw clockwise to increase the pressure. Starting Up Dormant Water Heaters Checklist Drain and Clean the Water Heater. Rheem RTG20212BG - Flame Rod - 2 Wire Kit- Flame Rod - 2 Wire Kit Free shipping on orders over $99 . /SMask /None>> Take clothes that are labeled as dry clean only to a dry cleaner and ask that in addition to cleaning, that they are treated to remove the smoke odors. How to clean flame sensor rod of water heater. Why does my Rheem tankless water heater keep shutting off? The gas control valve is the essential part of the water heater, which controls or regulates the gas flow and optimally performs combustion. The major reasons for the power outage in your tankless water heater include: In the case of Rheem tankless code 12, the flame rods of the water heater is one of the major suspicious elements. Now, read on for a step-by-step breakdown of how to clean soot off a brick fireplace. The manifold pressure shouldnt exceed 3.5 w.c if you run the water heater with natural gas. When you're ready to clean, take out the grate and any leftover ashes. For two showers and a load of laundry, you'll need a water heater that's rated to deliver at least 5.5 GPM for your area (2.0+2.0+1.5=5.5)). To inspect the flame rod, you should remove the front cover panel. How To Reset The Code On A Rheem Tankless Water Heater? It's easy enough to inspect & clean the flame sensor though. Do not repaint until walls and ceilings are completely dry. 1. Once you have removed the sensor, gently rub the metal rod (only) with soft steel wool or soft scotch brie type pad NEVER USE SANDPAPER as it will damage the flame rod. What Does Error Code 12 Mean On A Rheem Tankless Water Heater, How To Fix Error Code 12 On Rheem Tankless Water Heater [5 Easy Solutions], How To Clean Flame Rods In Rheem Tankless Water Heater, How To Replace The Gas Control Valve In Rheem Tankless Water Heater, How To Clear The Error Code 12 On Rheem Tankless Water Heater. Adjust again if necessary. Connect the panel covers back into its place. If not, you need to size it. If error 12 is popping up on your Rheem tankless water heater control panel, an interruption in the gas supply is the major reason behind this problem. /Type /ExtGState To support this business model, This, Mix two tablespoons of borax with four cups of water and one tablespoon of dish soap, Mix cup of ammonia with four cups of water and cup dish soap, Mix cup trisodium phosphate (TSP) with one gallon of hot water. Then, turn the water heater back on. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a2\/Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg\/v4-460px-Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg","bigUrl":"\/images\/thumb\/a\/a2\/Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg\/aid4145179-v4-728px-Clean-Furnace-Flame-Rod-Sensors-Step-1.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"