He is taking a central processing route, scrutinizing the strengths of our message, comparing technical specs and meticulously researching what other customers have said in the feedback to make sure that his choices are safe for his son. The elaboration likelihood model has seven major postulates (Petty & Cacioppo, 1986): In general, incorrect or improper attitudes can have negative behavioral, affective, and cognitive consequences. When elaboration is lower, were more likely to be persuaded through the peripheral route. These are: If you have a high desire to process the message youre receiving, then your motivation will be high. online design school globally. But, you also need the ability to listen in order to take the central route. We are sorry that this post was not useful for you! Particularly the price often plays an important role in this route. Positive or negative cues youve picked up. Using the example from before, a soda drinker (who would personally be affected by the tax) would likely scrutinize the argument in a negative way, while a health-obsessed fitness guru may process the canvassers argument in a way that is positively biased. Ultimately, Petty and Cacioppo (1981) created the elaboration likelihood model as a general theory of attitude change a comprehensive framework for organizing, categorizing, and understanding the basic processes underlying the effectiveness of persuasive communications. Another factor that can affect attitudes is peripheral cues. ABSTRACT - The Elaboration Likelihood Model (Petty and Cacioppo 1981) is discussed as a framework for understanding attitude formation and change with regard to products and services. PDF | On Jan 1, 2012, R. E. Petty and others published The Elaboration Likelihood Model | Find, read and cite all the research you need on ResearchGate Stages of Change b. In this case, the audience investigate the messages content, rather than just reading through it. Where Jack had had to think and check some considerations against the facts we provided, Ben was influenced by such factors as the excitement of the lifestyle we portrayed with our skater acrobat (and lets not forget the cheering, onlooking females), and getting the maximum style for money. The kind of information that is relevant to evaluating the merits of a product or issue can vary from situation to situation and from person to person. A List Apart. Enrolling in a course lets you earn progress by passing quizzes and exams. The most important reason why the central and peripheral processing routes would have different outcomes is that people have to carry out a thoughtful consideration of issue-relevant information in central information processing using the peripheral route, they do not. Specifically, the ELM has determined that when facing a message, people react by using either of two channels (but sometimes a combination of both, too), reflecting the level of effort they need. Petty and Cacioppo argue that these peripheral stimuli functioned by triggering primitive states. When Jack clicks to the page showing what we sell, wed show our strongest selling skateboard, allowing Jack to click on it to see it magnified and from multiple angles. For example, imagine the government announced new tax reliefs for recently married couples. Scroll. Along much of the continuum, both peripheral and central processes take place and can influence attitudes simultaneously (Petty, 1994). Conversely, if the decision is less important to you or you have little time available to think about it, you wont invest much or any time elaborating on your decision. Design elements, specifications, and other motivations arent exclusive to a certain route. These include such users as those who know that they want an item, but do not know much about the detail of that item. You want to listen because you are attending next year; this topic is relevant because the tuition increase affects you. Sometimes, were too rushed or distracted to pay attention to an issue, and elaboration is lower in this case. The two factors that determine which route to persuasion someone takes are motivation and ability. Changing attitudes is all about changing behaviors, or framing our design in such a way that we can persuade both types of users to pursue a call to action. So, you will need to keep persuading them. We would need to create a landing page that met potential customers on their wavelength. For example, think again about the speech regarding tuition prices. Yet, Daniela will be more alert to specifications stated in the message due to her interest in technical features. Get detailed, expert explanations on elaboration likelihood model that can improve your comprehension and help with homework. Cognitive dissonance occurs when a person experience unpleasant tension caused by opposed persuasions, ideas, or convictions. Amazon wants to persuade both people to purchase their new TV via their website. Central route processing requires your conscious thought and critical thinking. Because the message in our design is not too intricate (were dealing with low tech), we can afford to have rich media on display. Persuasion occurs internally. If you think your finances might be affected by this tax change, then youre going to be more motivated to think about this issue than someone who isnt personally affected. A third factor has been added to this. This is crucial to understand the message. After the better part of an hour of careful sifting, sorting and replaying video snippets, Jack reaches a decision. If elaboration is low, youll process the decision through your peripheral route. https://expertprogrammanagement.com/2019/12/elaboration-likelihood-model/. Accs distributeurs; grand prairie shooting. When situational and individual factors create a high elaboration likelihood, people are more likely to scrutinize the message in either a relatively objective or biased way. Copyright terms and licence: CC BY-SA 3.0. deadly car accident in orlando florida yesterday 0 PANIER (0,00 $) Therefore, wed have video snippets of our boards in action, including energetic acrobatics, and in a relevant environment (having a skateboarder execute a delicate maneuver in mid-air above a flight of concrete steps). Kenya Plastics Pact > News & Media > Uncategorized > elaboration likelihood model pros and cons. Many psychologists have proposed that this is actually how most of the U.S. population chooses a presidential candidate. Making high-quality decisions is critical [], A Decision Matrix can help us analyze a number of similar options to make a rational decision. People often process information at a different level of both routes. Generally, people think they are right when they hold opinions similar to others (Petty & Cacioppo, 1986). This processing could jump to the central route if someone subsequently becomes motivated to process an issue. (2019). So, we would construct an easy-to-use design that speaks to our usership, acknowledges their ability to process what we want to include, and which conforms to what they expect to find in the site of an organization that not only sells skateboards and accessories but which also lives and breathes the skateboarding lifestyle. This creates a short-lived attitude change. Hes just noticed that we offer free shipping on that model. Denis now spends his days helping others understand complex business topics. According to the elaboration likelihood model, when a persuader presents information to an audience, some level of elaboration results. The elaboration likelihood model is a theory of persuasion that explains that you can motivate people via one of two processing routes. Bias can also impact how someone processes an argument. The central route is logic driven and uses data and facts to convince people of an arguments worthiness. As an example of how the elaboration likelihood model works, think back to the Got milk? campaign of the 1990s, in which celebrities were pictured with milk mustaches. An example of this is the cognitive dissonance theory. He might get his son an upgrade at the end of the year, and he already knows what to look for. This model has been used to understand the basic of human persuasion in different sphere of life like internet (Yocco, 2014), Health (Etheridge, 2013), Computer Operating system . When discussing the Elaboration Likelihood Model, we use the term 'elaborate' to mean 'to think elaborately about something.' star wars: armada rebellion in the rim rules pdf. After all, in that case, the second party wouldnt have any say in the matter. We've previously discussed attitudes: what they are, where they come from and how to measure them. Source and message factors in persuasion: A reply to Stiffs critique of the elaboration likelihood model. The elaboration likelihood model seeks to explore how humans process stimuli differently and how the outcomes of these processes result in changing attitudes and, consequently, behavior. The Elaboration Likelihood Model (ELM) is a theory of persuasion that proposes two approaches to persuade people or change their attitude. When people are strongly motivated and have time to think over a decision, persuasion occurs through the central route, in which they carefully weigh the pros and cons of a choice. The central route is powerful. Join 313,449 Meanwhile, people who were low self-monitors were less concerned with how a product would impact their image and more about the products specific attributes. Specifically, we have two considerations to bear in mind: motivation and ability. For example, food and potential punishments can both be peripheral cues that influence persuasion. Importantly, attitudes formed through the central route seem to be especially strong. Sleeper Effect Psychology, Implications & Examples | What is the Sleeper Effect? If we included an image of a skateboarder flying upside down on a loop-de-loop structure, we would have a far better chance of engaging our usership than if we were to show a picture of a static skateboard or skateboarder. Faced with a persuasive message, an audience will process it using either a high or low level of elaboration. Sometimes we might mostly use central route processing with a little bit of peripheral route processing. Marta searches the results with a filter. What does elaboration mean in the context of the model? At the conclusion of this lesson, you'll be able to: To unlock this lesson you must be a Study.com Member. Not every decision is equally important, and using the peripheral route for some of the issues that dont actually matter as much (such as choosing between two very similar consumer products) can free up mental space to weigh the pros and cons more carefully when we face a bigger decision. Using the peripheral route youre not consciously examining information, and youll often make your decision based on: In essence, youre trying to decide without investing any real thinking time. According to the model, this is possible in two ways. Persuasion happens internally, which means that no one can persuade anybody with a certainty of success. Stay up to date with the latest practical scientific articles. Effort Justification Theory & Examples | What is System Justification Theory? If you have bells and whistles, such as enticing, pleasing imagery, youll appeal to them. by. In general, people are more motivated to elaborate when the message is important to them. He navigates to the page where we showcase our latest models. Given modern communication contexts, it is appropriate to question the model's validity and relevance. Cacioppo and Pettys Elaboration Likelihood Model Theory (ELM) seeks to explain how people process stimuli and how attitudes they develop from this influence their behavior. What is an Adjustment Disorder? However, Bens father is becoming more knowledgeable about skateboards. These two systems of thinking are known as dual-process theory, an account of how thoughts can arise via two different processing methods. Faced with a persuasive message, an audience will process it using either a high or low level of elaboration. An individual must have both motivation and the ability to pay attention in order to take the central route to persuasion, which typically results in a long-lasting change in attitude. Thats the life for me. The elaboration likelihood model is a dual process theory that describes a change in attitude as a result of persuasion. This is a low level of elaboration. The elaboration likelihood model (ELM) is a theory of persuasion or attitude change that proposes that people can be persuaded in one of two ways. For instance, if we were designing for a company that sold skateboards, a habitual skateboarder who has a good idea of what he wants would be highly motivated; a curious user whos wondering what the cheapest mid-range board is would be less motivated, and a user who accidentally landed on our design who has no interest in skateboarding would lack any motivation. The model doesnt state when to use a particular form of persuasion, merely that the best model to use will be dependent on the elaboration level of the message recipient. Springer, New York, NY. If you are motivated to listen but can't hear the speaker or are distracted by something else, you will end up using peripheral cues (such as the length of the speech) instead of a central argument. Appealing to the users wish to get a good deal is a classic example of peripheral route persuasion. Hes grabbed the crux of our message, analyzed it, checked out reviews of the shortlisted skateboards hed noted, and weighed up the pros and cons of eachs technical capabilities. This route is most commonly associated with the controlled processing aspect of the dual process model, in that we are consciously aware of what we are processing. Other times, we pay less attention to what the person is actually saying and care more about the speaker's presence. Ben arrives on our site. Generally, nonetheless, psychologists have seen attitudes as correct or proper to the extent that they are seen as beneficial to someones physical or psychological well-being. In the 1970s, many researchers attempted to investigate attitude change and the consistency between attitudes and behaviors. Having the opportunity means you have the time available to receive the message, process it, and then make your decision. For example, imagine you are a college student listening to a speech about why the cost of tuition should be increased the following year. But, they are not always successful. However, when people are rushed or the decision is less important to them, they tend to be more easily persuaded by the peripheral route, that is, by features that are more tangential to the decision at hand. Not knowing much about the technical dimensions, Ben clicks on a couple of boards that he likes the look of. The degree to which someone is familiar with a subject also determines whether or not engagement is achieved. In this case, persuasion will occur using what the model calls peripheral route processing. Petty, R. E., Barden, J., & Wheeler, S. C. (2009). Sometimes we might mostly use Peripheral route processing with a little bit of central route processing. The Elaboration Likelihood Model of Persuasion determines that there are two routes the message can take: central and peripheral routes. As the influential American literary theorist K. B. Burke noted, it is important to give them the raw material to persuade themselves. Users know whats important to them; consequently, they will invest in examining a credible designs message. Meanwhile, elaboration is more likely to be biased when some threat is associated with adopting one position over another. These changed his attitude from I want to get a skateboard to Wow! made many groundbreaking discoveries about the way people int, The 5 Stages in the Design Thinking Process. If youre a soda drinker, the elaboration likelihood model would predict that elaboration would be higher (since you would be potentially paying this tax). ), we could afford to inject some action, or perhaps shock. However, someone who is especially health-conscious might have a higher level of elaboration on this issue, so they might not find this ad especially convincing. The Elaboration Likelihood Model ( Petty and Cacioppo, 1986 ), one of the most frequently cited models of persuasion, explains how shaping attitudes also shapes behaviors. This may illustrate, In 1958 Theodore Newcomb studied the highly conservative . The central route to persuasion is when people elaborate on a persuasive argument, listening carefully and thinking about the logic behind the message. The elaboration likelihood model views arguments as pieces of information contained in a communication that is relevant to a persons subjective determination of how much the position that is being advocated for is merited. So, if users are persuaded via central route processing, they will have focused on the messages strengths. How to cite this article: The model was introduced by Petty and Cacioppo over three decades ago and has been modified, revised and extended. Join our learning platform and boost your skills with Toolshero. Short, to-the-point text (quoting specifications of boards and being sure not to flood our users cognitive loads) and links to the pages where we show new models would be required here. Hes only made a handful of online purchases before (with his mother standing over him). Presents information to an issue, and elaboration is lower, were too rushed distracted... 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