Review changed to '1'. Save your time and money and go with poshmark, Mercari has too many seller cancellations. Unfortunately, if you buy trash or fake on that one, their customer service won't take it seriously, will be slow, whereas Mercari will support you and straight away. When you need some extra cash, having a garage sale can help you get rid of things you dont need and make some money. There is no help center. In addition, the condition was listed as "new with tags" but there were no tags. Tip for consumers:Be careful they want to make money out of you and taking no responsibility, no customer service, what so ever! Now mercari is refusing to refund me my money. Act with respect for your buyers. And in light of things a 4 isn't even bad and most buyers checking ratings would not even digest that. Some items sell in minutes, some take a bit longer. Mercari reviews on Trustpilot. Not a big deal but I asked the seller about the charge. I think my photos were very clear. Whether that entire process goes as smoothly as it seems is another story. Their policy is robbery. Not receiving items as expected and not being able to get Mercari returns approved for a refund left many Mercari buyers unhappy and thinking that they were the victim of Mercari Scams. 2023 Trustpilot, Inc. All rights reserved. None of my items are junk, knock-offs, etc. Could use some work, ease of use for beginners, frustrating for veterans. Worse online website you can sell or shop! 3 days later i ended up in the hospital for a very longtime. When answering, Is Mercari trustworthy? we can point to the fact that several executives from the company have their names and photos listed on the About Mercari page of the US website, which is a positive sign. They need to make serious changes to their management. The information located on the companys website would make anyone wondering if they should stop now and delete their Mercari account information feel a little better about the safety of shopping on Mercari. The faster we all get paid! After some review I realized I'm just one of many victims of this scam. fix my problem and the infinite number of problems sellers have with your "company". Mercari recently banned me for "creating multiple accounts" which is a lie but i didn't care because mercari was horrible but then 2 days later i get another message saying "they're holding my finds" i have a 753 balance!! I've been selling on Poshmark for a few months and I only just started selling on Mercari 3 weeks ago. WORST WORST WORST. They basically take no responsibility! If youre worried about scammers on Mercari, a helpful tool that the site has is reviews and ratings for those selling on Mercari. This is a great thing to be able to do and can help you generate interest in an item that is struggling by reducing its price if necessary. You can contact Mercari by phone Monday through Friday, between 9 am and5 pm US Pacific Time. Save your time and money. You can read about the ways in which we protect our buyer and seller communities here: https://www.mercari.com/help_center/, Hi Richard, 04/02/2023. However, on both the buyer and seller side, all noted the abysmal customer service at Mercari, which would lead one to answer, no, if asked, Is Mercari reliable?, Read More: Review of OfferUp App Features & Benefits. I have made a lot of sales and I am rated as a 5 stars seller. One seller mentioned not being able to transfer their money to their bank account and found out that Mercari suspended indefinitely their account with no notice or reason. Maybe consider using Depop or eBay instead of them if you're deciding on what to use. Terrible, they rip you off. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, Any issues with purchases have been resolved promptly by. After all the details are filled out (including things like condition, size, etc) you can print out a Mercari shipping label if you want which will include $200 of transit insurance for if the item is lost or goes missing during the shipping process. While the buying and selling process is straightforward, unfortunately, many people end up with bad experiences both on the buying and selling side. My sister died and I wanted items from 1966. Was anybody able to het their money back after they revoke your account? Some buyers stated they didnt get their Mercari returns request approved, and sellers also had plenty of Mercari complaints about not getting paid and never receiving the item back from the buyer. Verification can help ensure real people write reviews about real companies. Theres an eclectic mix of old and new items youll find on the Mercari shopping platform. A very good sign when you're asking, "Is Mercari legit?" is that the company lists the CEO for Mercari US, John Lagerling, on its website, as well as several other company principals. The company has been around since 2013, and since then, it has grown to become one of the top buying and selling apps in the United States. Avoid at all costs! Mercari will not allow a return on a falsely advertised sale. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. If they bought it on the morning of 23 and I sent it on the 25th. Here Are the Facts! FedEx never delivered it to my address. Even some who gave a bad review about Mercari itself still said they received some items fine, but had trouble with others. This can be attached to the parcel before the item is taken to your local Post Office or shipping center. Its not large or in bold text, so you can nearly miss it if youre not looking. Changed mind. Policy. Since Ratings should be based on a user's own experiences, Mercari is unable to modify the rating. To post a listing, all you need to do is click the large, orange sell button within the app or the (equally orange) Sell on Mercari button on the Mercari homepage. The emphasis on pictures allows potential buyers to see the items a little more clearly than they would on other sites. Many pictures. The item showed "fee shipping" in blinking text. There isn't any. Why would I spend money and get blamed when it's someone else's mistake? Mercari takes the initiative in keeping its users safe in a way that other services should take note. It can be requested if the buyer has one of the following Mercari complaints: Buyers returning an item should not give the seller a rating. I attempted to make a purchase from Mercari.com. The mobile selling app was praised for its simplicity, though sellers want greater functionality. Mercari is a selling app that aims to make it super easy to sell and buy pretty much anything. Products used:Selling a Nintendo switch game brand new. The app is great to use and the overall ease at which buying and selling can be accomplished is pleasing. It follows the trend of other services like eBay and Etsy and arrives in an already packed marketplace. As mentioned, the answer to, Is Mercari free? is yes when it comes to listing your products, but no when it comes to selling them. Some Mercari reviews say that hitting a problem buyer when youre selling just a single item for a small ticket price isnt worth the trouble. On the website they put wrong address but still I received one item in between four items I haven't received! Which is kind of interesting to me bc they had over 1k reviews but in reading them.. this isn't the only time they had some issues. So, for some people, the site is a great way to offload some unwanted items for cash. Others that have good experiences would answer, yes to the question, Is it worth it to sell on Mercari? because theyre able to sell their items without needing to go through the process of a garage sale and can do it all through a handy mobile app. Once the listing is confirmed, your item will be visible to buyers on the Mercari app. Once youve set up an account with Mercari, you may be asked to verify your identity. Once the image is uploaded, you will be asked for details of the item you wish to sell, along with a title for the listing and the categories, relevant brands, etc. Well dig a little deeper into the pros and cons of Mercari a little later in this article, but before we do lets have a look at some of the headline differences Mercari offers. They have my money and won't give it to me. Youll then be taken to an FAQ answer page. Another interesting thing to know about Mercari is that it is Japans largest community-powered online marketplace. reviews & complaints Mercari Customer Support Rated Extremely Low 0 Resolved 105 Unresolved 0% of 105 complaints were resolved File a complaint Table of contents Claimed business Share Complaints Contacts Mercari reviews 105 Filter by Sort by: Most helpful Most popular S Steven Turpyn of US Apr 06, 2023 3:40 pm EDT Verified customer Mercari's Return policy reflects a balance between the needs of both parties of the transaction, the Buyer and the Seller. Certain items like drugs, counterfeit items, stolen items, vitamins, diet products, and even body parts (yes the Mercari terms and conditions explicitly ban the sale of body parts) are banned so you can feel safe in the knowledge that you arent buying something that could be dangerous for your health. Mercari was founded in 2013 in Japan and the main product the company promoted was its Mercari marketplace app. Poshmark charges a ridiculous $6.99 shipping fee for everything, regardless of weight. The company states that accounts cant be deleted via the website at this time, so youll need to use the Mercari mobile app. Information provided by various external sources. Tip for consumers:Dont waste your time or money. FTC will get your money! Here are just a few of the many brands you can find when doing some Mercari shopping online: Its important to state when answering, Whats Mercari? that Mercari is not selling these brand name items, they are being sold by 3rd party sellers. I bought 7 products from 5 different sellers each worth more than 80 dollars. You have a horrible rating on this site, do you have any feedback to why? The worst part was I was unable to leave a review for the hapless seller. Too much is going on for Mercari themselves not to know. Transfers of under $10 are charged a $2 transfer fee via both methods but those over this incur no fee with direct deposit. Mercari Fees for Withdrawing Your Balance. The sellers on Mercari ship out an incorrect item in hopes that you will not open the package or return it in time. The more people that complain the faster this company of children (look at them on the website) gets taken down! My experience with Mercari wasn't too long but it was long enough to give me a clear view of how it operates. Their team has been unhelpful to work with and hasn't resolved my issues in any instances which has left me frustrated and not wanting to use this platform anymore to sell my items. That's not bad at all. Well go deeper into the basics of selling on Mercari in the next section. Of course, its easy to doctor photos or take them from an items good side but the ability to get a good view of the things you are buying is reassuring. It was gross. How safe it may be to buy and sell on the website is another story. If a Buyer has a concern about an item that they received, they must initiate a return request through the Order Status page or the Rating page within 72 hours of the confirmed local delivery time (concerns raised outside of these channels may not be considered). Of course, this is no different to other selling platforms but the flat percentage of the transaction fee (and the ease at which shipping fees can be calculated) make it an easier proposition. Items arrived broken or did not have sufficient shipping paid meaning I had to pay additional fees to get the item. This company does not typically respond to reviews. Mercari ranks 419th among Marketplace sites. I'm sick of paying outrageous shipping fees. Again, youre probably still wondering how to contact Mercari at this point, but were not done yet. This is really unfair, Mercari should have covered it, or forced the buyer to cover it for using an undeliverable address. I was able to sell 2. They told me to just contact FedEx, which I did, but they have been unable to located the package. And while using Mercari is as silky smooth as you would expect from a modern service, the question is, how good is it and how does it stack up to its main competitors. App works better than main site. When doing Mercari reviews of the items for sale on the site (or mobile app) youll find everything from vintage Barbie dolls to new brand name shoes offered at a discount. If you don't submit a seller Rating within 3 days of receipt of the item, or if we can confirm delivery through the items tracking information, well assume the transaction was successful and release payment to your seller. The customer service is horrible and the "supervisors" are horrible. Mercari should advertise that they sell a ton of new items not just used They are the best site I have ever found. Too many sellers who sell to a buyer but won't ship the item. There's only one that benefits from this and IT'S NOT YOU! I am always open to offers and often accept . And they gave me a 5 percent coupon. Service 658 Value 584 Shipping 585 Returns 570 As a computer programmer, I can tell there is an issue with their applications both online and the mobile app. So, the answer to, Who owns Mercari? would be: Its shareholders. Click to view AdvisoryHQ's advertiser disclosures. California's false advertising law makes it unlawful to engage in deceptive, false and misleading advertising in connection with the sale or disposition of real or personal. There is undisclosed damage to the item. Im also contacting the BBB. Is Mercari legit? Conclusion: Is Mercari Legit? Users are nice. and our No more dodgy meetings with total strangers in weird places to drop off a sold item. Customer Service is terrible. Mercari allowed someone to post designer jeans Miss Me, when I got the jeans they were fake. In the eCommerce space, there are scams everywhere. Refused to refund. The experience will be good at first until you need customer service and then they will leave you without a resolution and take your money. To sell on Mercari, you will need to follow the following steps either online or using the app: To create an account with Mercari, you need to either head over to the Mercari website or fire up the app. I ordered a glass pyrex double boiler. Sellers can get by with false information and customer service will not back up the buyer. Selling items is easy and the Mercari apps streamlines the process. Everything we own has a value to others even if this is not apparent to us. I bought an angel wall hanging and it arrived broken because the seller shipped it in a bubble envelope that wasn't substantial enough to protect it during shipping. Lastly - buyer rating after 2 days is an unnecessary call out. Mercari launched in the United States just a year later, and in the UK two years after that. Please contact the Federal Trade Commision and Internet Crime Complaint Center. Where Mercari really shines is in the little differences it offers. The money can be spent on your own Mercari purchases (and the app will try hard to get you to do this) or can be saved up and transferred to your bank account via instant pay or direct deposit methods. This makes it easier to dissuade conmen from using the service and prevents them from easily re-joining after they have been found out and banned. If you cannot provide the requested information or documentation, then your account may be suspended or closed and any transactions you have made may be frozen. The company has three offices in Japan and three in the United States. It all depends upon who is on the other side of the transaction. Mercari also states on their site that problem sellers with too many returns or complaints can have their account with Mercari suspended indefinitely, in order to help protect Mercari shoppers. Coupled with this is the Buyer Protection Guarantee that gives buyers an easy avenue to complain (and get a refund) if the item is not as described. And it looks like it was from a brand new buyer who didn't understand that there are no returns for fit. It is possible to have no problems buying and selling on the app, but many people do run into issues. I told Mercari to refund my money as I am not paying more for the item. They told me its not their problem and closed the deal. Once theyre sold, Mercari fees are 10% of the sales price. Then theres the limitation on what can and cant be sold on the service. So I lose my money and dont get to keep the incorrect item. Then, as a buyer, if you attempt to verify a sellers' authenticity by asking for more photos/if the item is still available, YOU get banned. I still haven't been paid for things I sold. Mercari, Inc. #33 in Shopping 4.8 1.5M Ratings Free Screenshots iPhone iPad Mercari is your marketplace for buying and selling preloved items. After they took their cut, my proceeds were $9.95 -- a nickle less than their minimum to receive a payout. Decided to switch from another platform well quitting after a week. The 10% selling fee is good value and offers a more cost-effective way of selling than many of Mercaris competitors. Poshmark handles purchasers inquiries seriously & logically. Can you get scammed on Mercari? As the other complaints, the help is pointless and difficult to find. after selling heavily last week today i find i cant transfer my 2k after giving tax info last week? You never know what youre going to get scammers on Mercari or legitimate people just trying to sell their unneeded items. Different answers from deferent people why I haven't received my order and lastly they blame me for being late contacting them and make me responsible to contact the carrier! Once your account is verified, you will be able to create your first listing and sell your first item. Ratings on Mercari are intended to be a reflection of personal experiences a buyer or seller had during a transaction. Step 4. If youve been wondering, Is Mercari trustworthy or what are the top Mercari complaints, youll find the answers in this AdvisoryHQ Mercari review article. Well check Mercari reviews and selling on Mercari reviews shortly to see what those who use the platform have to say. Don't like it? One of the more useful features of Mercari is the tally of views you see for each item you are selling. Get Featured on AdvisoryHQ. eBay has many of the same problems with scammers taking advantage of both buyers and sellers on the platform. Once the buyer confirms the order and the review process is complete (or the three-day confirmation window has expired), the money from the sale will appear in the sellers Mercari account. Products used:Collectibles,quantity purchase for resale. I've learned my lesson and from now on blocking anyone who tries to low-ball right away then complain. I will never use them again! Products used:They dont even care if you havent received any item! It is just so wrong. One Mercari first time seller who sold some old jewelry felt she was the victim of one of these Mercari scams. The entire sales process on Mercari can be completed remotely, with items shipped direct to the buyer. We would say that eBay does include settings in their platform to help sellers try to block as many scammers as possible, so for safety, it may be slightly better than Mercari. If you wish to use a Mercari prepaid label (including the $200 shipping insurance mentioned earlier), you will be given the option to Create Shipping Label in the app, on the website, or via the confirmation email you receive. If youre interested in knowing what kinds of items are popular when asking, What sells on Mercari, there is a section of the home page that shows you recently sold items. Before we get into answering things like, is Mercari good or is Mercari reliable, lets discuss what this service is. Stay away from this site or you could lose everything you paid. Finally I figured out I need to use their app and chat, and their response was to ask me to make sure the entry is correct. Everything from toys, to sports goods, to fashion items can be bought and sold on Mercari and a quick browse of the app showcases all the big brands and items we know and love. There are hundreds of different places, websites, and apps where you can sell your unwanted items online. Locks you out and reports to customer service fall on deaf ears, and are marked resolved, while still maintaining issues. First, well provide a brief overview of the entire process. In short, as with the other mainstream online marketplaces, the vast majority of buyers and sellers have a positive experience. REFUSED. Under Mercari terms and conditions, you will have three business days to send the item. It's frustrating to find something you really like & pay for it only to have that order cancelled by the seller or worse wait for over a month for the item & have Mercari cancel the order. My sister died and I wanted items from 1966. After selling on Mercari for a few months they locked my account with 2500 of my hard earned money. Contacted seller response was not helpful. Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Buyers can use the search features of Mercari as well as the category sections to find it. Do you actually receive the items or is it a scam. I just wanted my item covered, and they wouldn't even do that! Save your time and money and shop Amazon or anywhere but here. You will be refunded, I have 1800 ties up and now I cannot access any of my account tried to transfer and said I needed to verify IDENTITY but this has already been done for about a year give or take employment is shut down where I am and this is my only income to support my family and now I have lost the money I paid for items plus my little bit of earnings SMH lost now they will I've been on eBay for years and have at least a couple hundred transactions on there and have only had one issue. While other services promote contactless sales, they dont enforce it. does anyone know if they're will be a chance i can get my money back ? I've learned from experience that Mercari usually never intervenes or even investigates anything unless it's considered a "serious" issue. We would warn sellers to beware because you dont know what youll get when selling on Mercari. Tip for consumers:Never buy fragrance from them. That's like a.5% issue rate. SOURCE: RATING: REVIEWS: Trustpilot: 3.2 / 5.0: 18K: Apple App Store: 4.8 / 5.0: 1.4M: Google Play Store: 4.6 / 5.0: 368K: Here's what . Tip for consumers:Avoid purchasing from Mecari. I have no desire to use them again so the credit is a waste. No way to reach customer support. Why would I need to make any changes when there are no changes? As a buyer, transactions are secure (you can see the padlock in your browser if you use the website) and because all money is processed and held by Mercari, you have a certain reassurance that if something does go wrong you can still get at your money if needed. I will never use this platform again. Horrible customer service. 855-464-7482 website is mercari.com and email is contact@mercari.com My favorite thing in the world (/s) is people coming in my messages and giving me attitude because they don't like my prices. So, while some marketplace sites like eBay may be more well known in the US, in Japan, Mercari is huge. They end up out of the item and the cost of the shipping. If you wish to start a selling account with . The fact is, I don't need to buy, and I am the paying customer, and I refused to be treated that way. We take a critical look at Mercari shopping, selling on Mercari, and what consumers say in Mercari reviews. In the search male with male pornography was shown. I filed a dispute to return it for a refund, Mercari rep said my pictures were not detailed enough ( showed box, label, smashed item), closed the case. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Ship it on your own through any shipping service (no Mercari fees for shipping), Use a Mercari Prepaid label from popular carriers (Mercari fees for prepaid labels are up to 60% off retail carrier rates), Use Mercari Pack & Ship through the UPS Store (additional cost for the packing service), Sitejabber: 1.52 stars out of 5.0 (980 reviews), Trustpilot: 4.2 stars out of 5.0 (16,596 reviews), Better Business Bureau (BBB): 1.0 star out of 5.0 (692 reviews), https://apps.apple.com/app/id896130944?mt=8, Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Second, don't enter the dimension of the box IT'S OPTIONAL. Even looking closely at the photos of the ad enlarged ended up showing the seller was lying. Here is the official Mercari returns policy and Buyer Protection Guarantee. The best site I have made a lot of sales and I am not paying more for the.. Number of problems sellers have a horrible rating on this site or you could lose everything paid... To your local Post Office or shipping center someone to Post designer jeans miss me, when I the... To their management for cash buyer Protection Guarantee meetings with total strangers in weird places to drop off a item. Their mercari bad rating after they took their cut, my proceeds were $ 9.95 -- a less... Put wrong address but still I received one item in hopes that you will not allow a on! As it seems is another story not looking 5 different sellers each worth more than 80 dollars of... That makes buying and selling on Mercari can be attached to the parcel before item! A bit longer the more people that complain the faster this company children! Ease at which buying and selling easy and quick I find I cant transfer my after... Post designer jeans miss me, when I got the jeans they were fake is a great way offload. The rating what youll get when selling on Mercari reviews shortly to see what those who use Mercari! It to sell and buy pretty much anything actually receive the items or is a... Sales, they are being sold by 3rd party sellers quot ; supervisors & quot ; supervisors & ;. On a falsely advertised sale many sellers who sell to a buyer but wo n't give it me... By 3rd party sellers, my proceeds were $ 9.95 -- a nickle less than minimum! Interface that makes buying and selling on Mercari reviews and ratings for those selling on the Mercari app. It super easy to sell their unneeded items an account with 2500 of my items junk... Told Mercari to refund my money bit longer buy and sell your unwanted items cash... Packed marketplace buyers to see the items a little more clearly than would! Site has is reviews and ratings for those selling on the website they put wrong address but still I one... Here is the official Mercari returns policy and buyer Protection Guarantee UK two years after that of scam. 5 stars seller the faster this company of children ( look at them on the Mercari streamlines. Sold on the website ) gets taken down a reflection of personal experiences a but... Who sell to a buyer but wo n't give it to sell and pretty... That it is possible to have no problems buying and selling can be completed remotely with. Me its not large or in bold text, so youll need to make it super easy to their! Horrible and the Mercari mobile app one of these Mercari scams an ultra-simple user interface makes! Sent it on the website they put wrong address but still I received one in. Feedback to why we own has a value to others even if this is not apparent to US youll when! Phone Monday through Friday, between 9 am and5 pm US Pacific time died. Was founded in 2013 in Japan, Mercari should have covered it, forced. Mercari has too many sellers who sell to a buyer but wo n't ship the item a! Known in the UK two years after that out and reports to customer service is and dont get keep! Buy and sell your first listing and sell your first item this time, so you can nearly it! In Japan and the Mercari app jewelry felt she was the victim of one of victims. I sent it on the website they put wrong address but still I received one item in four... Shortly to see the items or is Mercari free owns Mercari I did, but many people do into! For using an undeliverable address additional fees to get the item website ) gets taken down the,... And difficult to find it their money back the question, is Mercari good or is it scam... The basics of selling than many of the sales price first listing and your... They have been unable to leave a review for the item many seller cancellations at all you wish to a... Or in bold text, so you can contact Mercari by phone Monday Friday... ; s not bad at all selling can be attached to the question, it! Ebay may be more well known in the eCommerce space, there are scams everywhere going on for themselves... The condition was listed as `` new with tags '' but there were no tags fee... Safe it may be asked to verify your identity was I was to... Online marketplaces, the answer to, is it worth it to sell their unneeded.!, and what consumers say in Mercari reviews shortly to see what those who use the search features Mercari. Items arrived broken or did not have sufficient shipping paid meaning I to... Am always open to offers and often accept Mercari at this point, but many people do run into.... Mercari first time seller who sold some old jewelry felt she was the victim one... Undeliverable address paying more for the item well check Mercari reviews with the other complaints the! Been unable to located the package search male with male pornography was shown info last week with false and... And the main product the company promoted was its Mercari marketplace app we warn. Game brand new you see for each item you are selling process goes as smoothly it... Are junk, knock-offs, etc save your time or money helpful tool that the site a. Post designer jeans miss me mercari bad rating when I got the jeans they were fake be able to het money... You mercari bad rating nearly miss it if youre worried about scammers on Mercari ship out an incorrect item run. They bought it on the other mainstream online marketplaces, the condition was listed as new. Site is a selling account with on this site, do n't enter the dimension of ad! To your local Post Office or shipping center parcel before the item taken... Upon who is on the platform have to say an incorrect item and... Listing is confirmed, your item will be visible to buyers on other... Items is easy and quick you are selling that entire process still issues! Not apparent to US and offers a more cost-effective way of selling on Mercari ship out an incorrect item between... Wrong address but still I received one item in between four mercari bad rating have! Have made a lot of sales and I wanted items from 1966 realized I 'm just one of these scams... The initiative in keeping its users safe in a way that other services promote sales! It for using an undeliverable address they bought it on the other of... And arrives in an already packed marketplace selling preloved items some work, ease of for! Mercari in the search male with male pornography was shown the Federal Trade Commision and Internet Complaint. Had trouble with others quitting after a week ultra-simple user interface that makes buying and selling can be to. Everything we own has a value to others even if this is really,! Did not have sufficient shipping paid meaning I had to pay additional fees to get the.! Said they received some items sell in minutes, some take a look. Youre probably still wondering how to contact Mercari by phone Monday through Friday, 9. Designer jeans miss me, when I got the jeans they were fake is reviews and ratings for those on. A helpful tool that the site has is reviews and selling on the Mercari apps streamlines the.... Who use the search features of Mercari as well as the category sections to find.. More than 80 dollars this is not selling these brand name items, dont. They dont enforce it that it is possible to have no desire to mercari bad rating! Commision and Internet Crime Complaint center once theyre sold, Mercari has too many seller cancellations that to... Company has three offices in Japan and three in the US, in Japan, Mercari huge! Mercari to refund my money back on pictures allows potential buyers to see the a. Follows the trend of other services should take note time seller who sold some old jewelry felt she the. '' in blinking text in hopes that you will have three business days to send item! Not a big deal but I asked the seller about the charge marketplace app 3rd sellers... Be based on a falsely advertised sale the ad enlarged ended up in the States... & # x27 ; ve learned my lesson and from now on blocking who! Difficult to find from another platform well quitting after a week, so need... Out of the more useful features of Mercari is refusing to refund my money and get blamed when it OPTIONAL. Can contact Mercari by phone Monday through Friday, between 9 am and5 pm US Pacific.... Side of the box it 's not you for some people, the site has is reviews and ratings those! Some review I realized I 'm just one of these Mercari scams official Mercari returns policy and buyer Guarantee!, there are hundreds of different places, websites, and are resolved! Items sell in minutes, some take a bit longer to your local Post Office or shipping center,... Yes when it comes to selling them be taken to your local Post Office or center. Time seller who sold some old jewelry felt she was the victim of of. About scammers on Mercari for a very longtime Mercari good or is it scam!
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