The gas stove heating element went right before warranty went out and the did have a repair person from 3 hours away come to repair it. Stove is already peeling. Search online or on classaction.org for details. I purchased three Samsung black stainless steel appliances about 3 years ago and 1 1/2 years following my purchase, the three started peeling. I contacted Goemans store manager to be told he only dealt with retail not customer complaints. Ive called and called they say its cosmetic. At the center of the class action are Samsungs Black Stainless Steel finish kitchen appliances, which are marketed as being a premium product with a premium, durable, luxury finish, according to the class action. Its beyond unprofessional. I have four Samsung appliances; gas range, refrigerator, microwave and dishwasher. After only a few years, Lee says that the finish on his oven started to peel, flake, and degrade. These appliances are very expensive and while beautiful at first, they definitely dont hold up to normal use. Ive barely used it. Like to join the law suit. Really makes the appliance look very bad and is so very disappointing to get a 5-yr. protection plan and end up with an issue not covered. Two and a half years ago I Purchased it all.SAMSUNG One more example of big business not caring about their customers. I have microwave peeling and the dishwasher. We recently purchased a Samsung Refrigerator from Home Depot. I spoke to them this morning about my black stainless stove top. I purchased a full kitchen set (dishwasher, refrigerator, stove, microwave) about 5 years ago and about 2 years ago the dishwasher out of no where displays SE error, mind you I dont use the dishwasher much and now my microwave has also displayed the same error, my refrigerator ice maker get frozen and the stove when using removing the panel fr the dual stove to use for bigger items it doesnt even heat up as hot as it should which cause me to have to keep it on longer to ensure the food is cooked properly. Same thing happened to our refrigerator. Id very much like to join a class action lawsuit! These appliances are not even 3 years old. We have had it a little over a year. It was expensive but it looked like a professional oven. I have a black stainless steel Samsung refrigerator, microwave, dishwasher, and stove. The sexy, gorgeous, black stainless steel KitchenAid with a slide-away shelf, a self-close custom temperature-controlled pantry drawer, faux wood (!) A guy came and started taking pictures after which he asked me to pay him $250.00. ?????? I find it in the refrigerator, flakes on the floor, attached to our feet, and in my childs mouth. According to the class action lawsuit, Samsung ovens equipped with the defective sensor retail for between approximately $800 and $2,600 each. We have peeling issues, trying to clean around the burners is another serious issue. All the other plain old, all-the-same fridges were now offensive in comparison. Eligibility: Canadian resident as of May 25, 2016 who purchased the PC version of Microsoft's Word, Excel, Office, Works Suite, or Home Essentials, MS-DOS or Windows operating system between December 23, 1998 and March 11, 2010. 4:21-cv-01321, in the U.S. District Court for the Southern District of Texas. Our dishwasher keypad does not respond when pressing at the intial start. Oh the more research I do the more I find others with similar issues. According to the class action, Samsung has the finish in 30 of its refrigerators, 26 of its ovens, five of its gas cooktops, two of its electric cooktops, one of its induction cooktops, five of its range hoods, six of its microwaves, and six of its dishwashers. Its hard to believe that a company like samsung would actually have a plastic film coating to call is black stainless steel. My name is Fredeane Artis and mine is too!!!!! I paid about $1,700 for it. I have black stainless steel oven, refrigerator and exhaust hood and they have started to peel off in about 2 years. I have all black stainless Samsung appliances and theyre all peeling. Very expensive shit show in my kitchen. The vent would come on as well. Please add me to the class action suit as well. Bought a dishwasher and a refrigerator back in 2015, Both units are peeling! After researching online it appears Samsung does not make a black stainless touch up paint. Please, Please add me to the lawsuit. Then my over $3000 fridge is not giving me ice because it keeps freezing up. We were both smitten. Owners of Black Stainless Steel Appliances risk, through regular use, having the defect contaminate the food cooked or cleaned in the appliances, and potentially cause related harm resulting from the ingestion of the black stainless steel finish, the lawsuit reads. A class-action lawsuit was filed in 2017 involving a specific ice maker issue for a Samsung French-door refrigerator model. We are having the same issue with our range. Shame on Samsung. I asked about this during the three-year warranty and they said it was cosmetic. I had purchased a Samsung refrigerator, Samsung range and Samsung microwave. However, the company conceals and omits that the finish is a thin plastic coating that is prone to peel, chip, flake, and prematurely degrade through the ordinary use of the Black Stainless Steel Appliances, the class action claims. How do I join this class action lawsyut. Please include me in the lawsuit. My microwave didnt have any parts to hang it above my stove so my husband rigged it up there and its dangling by a hair about to fall. I was cleaning my stove this morning and I noticed the black was peeling from the stove. Long time Samsung consumer of mostly electronic products;this is our first Samsung kitchen appliance product purchase. The suit argues Samsung appliances with a black stainless steel finish, as a result of the apparent defect, do not satisfy several of the key purposes for which they were bought, including cooking food or cleaning dishes without damaging their exterior, maintaining their signature aesthetics and cooking food without the risk that plastic flakes or pieces will be dislodged and possibly contaminate food or be ingested. Having the same issues with coating peeling and ice maker on fridge. Yes I do buy one of these refrigerators to the tune of $3400. It looks awful considering the extra money we paid for these. Within a year it started pealing. Was also told it was a cosmetic defect and not covered by the warranty. Just touching it, it peels. Hello I am having the same issue with my gas range, the black stainless Steele is peeling off, and Samsung is saying that it is no covered under warranty because it is cosmetic. No repair here. My stove is only 3 years old. So much for a premium product. All of them are peeling, how do you get added to this lawsuit? So far, the oven is peeling and flaking on the control panel and around the handle. The stove is peeling on the oven door both sides. Our paint is peeling. How has your appliance lasted? If the black was going to peel off I would of just bought stainless steel. Will never buy Samsung appliances again. It is either not hot enough (so food takes 3xs as long to cook, or too hot & burning food in short time.) It started peeling around the handle on the oven pretty soon and I was also told it was not covered as it is cosmetic damage. I called just before the year mark and was trying to set an appointment for someone to come out to verify the peeling but it was around the holidays and I was traveling. I would like to join this class action lawsuit. I have Samsung Refrigerator, microwave and stove in black stainless all purchased about 3 years ago. I am very frustrated, as I will have to life with this defect for many years now. I called Samsung and they said they could not help me. We bought a home in 2019 that had brand new Samsung black stainless appliance package. Actions does not process claims and we cannot advise you on the Fla.) August 2018:A class-action lawsuitwas filed against Samsung for allegedly falsely advertising kitchen appliances as being "stainless steel" when, according to the plaintiffs, they are actually other materials that are painted or laminated to look like stainless steel. I am waiting on my refrigerator to start peeling any day. Thank you. Theyre just under 3 years old. Its only 2 years old and I dont abuse it or use harsh cleaners. The finish cannot withstand heat and the oven range and microwave look terrible. Thank you. If I would have known this is something that happens, I would have paid less for the all black model and saved $200 on the $2899 I paid for this model. Contact the attorneys that are handling this case directly. The wrap on our range is peeling off near the knobs and its only 3 years old. I am extremely upset that my oven door has begun to peel. How can they get away with this? I purchased the stove, refrigerator and dishwasher in June 2017. Its horrific because of the peeling . Ice maker stopped working within first 6 months. Warranty lasted 12 months. Defendant sells the Black Stainless Steel Appliances with a "black stainless steel" finish that it advertised as a premium, durable, luxury finish, while concealing and omitting that Bought a 4 piece set from LOWES approximately 3 yrs ago dishwasher, microwave, stove & refrigerator. Very disappointed. I contacted Samsung and was told to pound sand. I spent a lot of money on these pieces. This is insane. We purchased a gas range in July 2020. I purchased a Samsung black stainless microwave, stove/oven, refrigerator, and dishwasher in 2018 from Home Depot. The never replied 3 times and I was finally also told it was cosmetic so not a warranty issue. By the time they were installed in Sept. 2021 the dishwasher started leaking and it fell into warranty. YET!!! So disappointed and feel they dont care about their customers. PRO: Black stainless steel is resistant to fingerprints and smudges. AND the peeling of the black stainless paint is awful looking. Problems with gas range peeling. Extremely disappointed. Samsung wont stand behind them at all. I would love to be a part of the class action suit. The first new appliances I have ever purchased. My issue with flaking is currently only on the fridge but my fridge also has the freezing issue with the ice maker. The range and refrigerator started peeling and chipping after only a year. Samsungs Premium Black Stainless Finish Flakes, Peels, and Degrades, Class Action Claims, heat sensors in its electric and gas ovens, Samsung Gas Oven Range Class Action Lawsuit Alleges Sensor Defect, Do You Qualify: Sportmix Pet Food Recall Class Action Lawsuit, Samsung Plasma TV Settlement Allows Consumers to Seek Repairs, Refunds, Uber Sexual Assault, Lyft Driver Rideshare App Lawsuit Investigation, GE Capital Assurance universal life price hikes may be unlawful and excessive, Creditor and debt collector calls class action lawsuit investigation. I also would like to be included in The Class Action Lawsuit. I contacted them this morning about problems with my black stainless steel cooktop. So disappointed and disgusted with these products! I have my receipt and everything. Im sitting with all my samsung black appliances that are peeling purchased less than three years ago and started peeling immediately! Let us know in the comments section! Spent close to $7000 and my microwave is peeling. I hate Samsung! I would like the contact information for the class action lawsuit against Samsung for the SS black finish peeling off. Please include me in .lawsuit. Please give me more information on this, I may still have email/photos from where I sent them to the company in 2017. I was to be part of this law suit. We bought black stainless steel appliances which soon started to peel. Was told that it was not under warranty. Please add me to suit for I am concerned about all my other appliances. What do I do about this and whats happening with the suit? Samsung is also facing a class action lawsuit for the heat sensors in its electric and gas ovens. The paint is peeling off around the oven door handle. Leaks water down into the bottom of the fridge. How do I join the lawsuit please? The 35-page lawsuit in Texas federal court alleges defendant Samsung Electronics America has falsely advertised its premium-priced, purportedly durable black stainless steel finish for kitchen appliances while concealing from consumers the defect that causes the finish to break down over the course of only a few years of normal use. Just noticed today the finish on the oven is starting to PEEL. I cant even wipe clean my glass stove top, the pain is coming off in chunks!! The 35-page lawsuit in Texas federal court alleges defendant Samsung Electronics America has falsely advertised its premium-priced, purportedly durable black stainless steel finish for kitchen appliances while concealing from consumers the "defect" that causes the finish to break down over the course of only a few years of normal use. I have black stainless appliances also.stove peeled, called Samsung and replaced. I noticed a chip on my refrigerator in a spot not commonly used. I am hoping to get added to the settlement list. Got the same response when we notified our dealer that it is cosmetic. After 2 years my stove front is starting to peel. Plaintiff would not have purchased the Black Stainless Steel Appliances or paid a premium purchase price for the black stainless steel finish if he knew that the finish was simply a plastic coating that was prone to peeling, chipping, flaking and premature degradation, the suit contends. My appliances are 1 year old and peeling.. Samsung will not help or do anything to address the matter. After 3 years the black stainless is peeling off my expensive Samsung black stainless appliances as well! My black stainless stove and Fridge are peeling also and I live alone. Very infuriating to spend all this money on kitchen remodeling and see it deteriorating after only a few years. Samsung is horrible to communicate with too. Crap. I do have I receipts for all as they are less than 3 years old; however, they look much older. I also gave black Samsung black stainless stove and refrigerator. 30 of its refrigerators,1 226 of its ovens, 45 of its gas cooktops,3 2 of its electric cooktops, 1 of its induction cooktops,5 65 of its range hoods, 6 of its microwaves,7 and 6 of its dishwashers.8 3. A proposed class action accuses Samsung of not warning customers of the breach in a reasonable amount of time. And I never used any harsh chemicals on any of my appliances. settlement administrator or your attorney for any updates regarding from Best Buy in Woodbridge, VA. I did purchase and extended warranty from authorized dealer. Not even 8 months old and Samsung stove stainless black panel peeling off. I had to replace the water wall motor. Most unhappy! We have the same thing going on with all are Samsung kitchen appliances!! finishflaking off the oven door where the handle connects. The dishwasher has scratches and peeling around the handle. Very disappointed in Samsung. How can we join this lawsuit? It 90% of the time does not even get the dishes clean and it never gets them dry leaving water spots and hard dried on food. Samsung needs to make this right for people who is Spectre harder in money on these appliances. The oven and microwave that I absolutely loved that was the showpieces of my kitchen are now unsightly. Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I purchased black stainless steel appliances less than 3yrs ago. I cant find where to state my own comment, but 100% agree to all these comments & WANT TO BE INVOLVED IN THIS CASE ACTION SUIT. How do I join the lawsuit? Stove is useless . Same issue with peeling: gas oven, dishwasher and refrigerator. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel 4.5(1,313) 1-10 of 72 Answers This is a defective product overall.. I was in love. Never will I purchase a Samsung anything again including the phones. I purchase a black stainless steel gas-slide-in range: NX58942 on 11/25/19 and its starting to peel around the handle. How do I join this class action suit? Spent an hour with customer support and eventually told not covered. The refrigerator is also chipping. If they have known about the issue, then they should not sell this type surface. As far as the oven is concerned, there is pitting on the interior and burning of food at set temperature. My samsung range is peeling off black stainless. I am having some peeling as well as ice make not working. Very upset. We bought Kenmore 795.72595.710 in November 2018; on August 7, 2022 . I honestly wish I never bought all Samsung appliances. Please add me. Same with our Samsung stove Staring peeling in a couple Having ugly, literally in-you-face reminders of money ill-spent and Samsungs slap in the face is terribly demoralizing. I bought all of my kitchen appliances in black they are less than 1 year old, and already peeling. Throughout this process it took 6 months and 4 visits of a technician replacing parts,to say it is a defective product. Please add me to your list of complaints. Top Class I purchased Samsung appliances (refrigerator, stove, dishwasher, & microwave) all i These appliances were very expensive and to only be a few years with minimal usage and its looks horrible now. Have you had any luck on finding out how to join the lawsuit? When cleaning in October 2021 with only water the coating wiped off on the sponge. All three appliances are peeling. Id very much like to join a class action lawsuit if its not too late, Purchased stove on 11/20/2018 double door design ,$2400, worst stove ever,problems with door ,heating up sometimes ok sometimes takes along time, peeling on the control panel is now about 10in. My Samsung stove started to peel around the handle on the right side. Samsung is selling completely incompetent products and not standing by their name when it comes to customer satisfaction. A lot of times these may even be considered physical damage as well, which is also not covered. When I bought my new home I purchased all new Samsung appliances with black stainless, at the time I was unaware of the cheap plastic coating and I paid premium prices for them all. How do I join this suit? I am so frustrated and irritated with the fact that I have spent so much money on these appliances and have been given a total runaround, and completely been made to feel as if I had done something wrong by the Samsung company. Highly disappointed they will not own up to an existing product problem. According to the complaint, Samsung has known of the black stainless steel defect for several years yet did not, and does not, disclose or provide any information about the problem to consumers. We purchased a refrigerator, gas range, microwave and dishwasher in the black stainless. ! We almost 4000 for refrigerator, dishwasher, hood range microwave and stove. Definitely want to be a part of this. How frustrating and so scared of the chemical it is made from, because it ends up everywhere. Shame on Samsung to only worry about money than to do a recall, service repair or something to fix this. I have someone from PC Richards coming today to look at it. DEFECTIVE PRODUCT! Finish started peeling on all within the first 6 months also. The finish looks worse and worse everyday. Stove, dishwasher, microwave and fridge black stainless premium finish is flaking off. Then 2 weeks later we received an email saying the claim was denied. Looking for info now to join the lawsuit. Title: How do I file a claim in the Samsung refrigerator class action lawsuit? We are extremely upset as it was a lot of money. Wewould also like to join the lawsuit again Samsung. Who wouldve ever purchased a brand new stove for well over $1100 to have the paint peel off of it.. someone should be held accountable. Their phone number is 512-415-8215. 3 Stove knobs have broke, very disappointed and dissatisfied. I had to use my own insurance. My stove is also only 2 years old. For the funds expended on a top of the line range. You must contact the The lawsuit looks to represent all persons and entities in the United States who bought one or more Samsung-branded appliances featuring a black stainless steel finish. I purchased an entire Samsung kitchen in the fall of 2019. I bought the entire set, stove, fridge, dishwasher, and microwave in 2019. How do I go about doing this? It started the first week we bought it. We have this issue. I purchased a Samsung kitchen appliance suit a year ago. Same problem the chipping just before our warranty expired I pointed out the chipping to the tech for Sears samadhi he never got back to us nor did the tech after his last visit. How can we consumers be compensated for not only large amounts of dollars spent, but the time & frustration involved with these incompetent products?!? This suit should be for all color stainless steel or perhaps mine would still qualify if not how do I file against for the Tuscan Color because SAMSUNG wants to not back there products but dont mind taking my money. All my blackstainless are peeling and all they say is its cosmetic. Nothing but issues with all appliances. That lasted for a year..right after the warranty was up. I also wish to be included. Add us to suit for our loss on other appliances since stove was paid out. Please add! I googled and found that someone has filed a lawsuit against Samsung for the peeling black finish. I purchased a Samsung range for $4000 and it immediately started to peel. It is peeling around the oven handle, it looks horrible. Add me to this list! It will only get worse. How can I add my name to to this claim. I paid thousands of dollars. I would like to be included in the lawsuit. You did not mind taking my bucks for such (FAKE FANCY) material products. It should be fixed and made right. I have not been thrilled. We will see!! Please include me in on this. Very disappointed. 0 Likes Share Reply userP11JtJgvCT Constellation Options 11-12-2021 06:49 AM in Kitchen and Family Hub same problem, purchased range on October 2019, started peeling 0 Likes Share Reply This is awful. All of the appliances we purchased would be in perfect condition if the so called black stainless (colored film) was not peeling off. Now 3 years later doing same exact thing, but now turning itself on at high usage with nobody home!! Problems with Samsung refrigerator freezing up. So far the dishwasher has not. Never will another Samsung appliance enter my house. They say its cosmeticreally?! Been out 3 times for the dishwasher. expected to be mailed out. The lights on the stove dont always go out after use either because the technician didnt not properly align them. Count me in on the lawsuit if you take it further, Your email address will not be published. I have a Samsung Fridge purchased in 2019 that is stainless steel with peeling paint on the door. I purchased 4 Samsung black stainless appliances 2 1/2 years ago; the oven door has extensive peeling & now the refrigerator door has started to peel. NO DELIVERY YET of panels for Samsung 4-piece Tuscan Stainless . No idea if it can be peeled off on purpose but we'll be following the lawsuit. I wish I could go buy something else so that I could just move on. I only use soft cloth. If eligible, your lawyer will get in touch with you. It started peeling within the first year . I thought I was getting quality appliances but I was wrong and sdpent alot of money on tese. They repaired but the stove has peeled again not covered and refrigerator and dishwasher. Purchased a new frig for the wife18 months ago and now I find this out about its finish, like others I too paid extra $$$$ for the black stainless steel, Uggggggg. Our Samsung black steel appliances, oven, fridge and microwave were all purchased in 2019 and all have significant chipping. 18 months ago. Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join! More so environmental waste as a burden . We purchased all black stainless appliances in August 2019. My black stainless expensive refry is starting to peel. Wish I still had my LG stainless steel appliances! such links, we may receive a commission, but it will not result in any additional charges to you. Have you purchased a Samsung kitchen appliance with the black stainless steel finish? I unfortunately cannot afford to replace them, Peeling black refrigerator after just 2 months. I purchased a Samsung black stainless gas range and have the same peeling problem in the front of the stove. I purchased a Samsung black stainless dishwasher, gas range and above the range microwave and all started peeling within 6 months I have other SS appliances, so only time will tell with those. The Samsung Black Stainless Steel Class Action Lawsuit is Adam Lee v. Samsung Electronics America Inc., Case No. Ditto on Samsung stove paint peeling after only a few years. It started peeling in several places on the fridge and on the oven/stove. No one is willing to help me! Please add me. We would like to be part of this Class Action Claim. I hope something can be done about this problem and hold Samsung accountable. I also have a stove that is peeling. The microwave and range both have the plastic paint peeling off. I still have the receipt. The dishwasher and stove has spots that I can not get off. How do we add our name to the class action? The peeling is like the icing on the cake. I contacted them this morning. "Black stainless significantly reduces the appearance of smudges and fingerprints, compared to noncoated stainless," she adds. No proof of purchase is required. GUESSING CUSTOMERS WILL BE LEAVING DROVES. I contacted them this morning about my black stainless steel stove top. "Black stainless steel" is understood by reasonable consumers to describe a permanent characteristic of the appliance: that it will be black stainless steel for the useful life of the appliances. Ive barely had my stove for two years, and the paint is peeling, I bought a higher end electric range not the cheapest model by any means. I may have swooned. Peeling is an understatement the drawer on my range is down to almost all stainless. I have a 1300 Samsung Black Stainless slide in stove. We purchased a range/oven combo and peeling within a year. So you may notice silver or gray streaks showing through if you encounter a scratch. The stove has been peeling in different locations after just over 1 year after purchase. What: The case has to do with an alleged defect causing the refrigerator coils to freeze and in turn stops the refrigerator from cooling. I want to join! Same problem with an electric range. My black stainless gas range and refrigerator are both peeling. I would like more information on how to join the proposed class action suit. Original Post: I have one of the lemon refrigerators made by Samsung and would like to be able to file a claim. 4 Samsung appliances in the set too. I have 3 stainless black appliances from Samsung. We have had our appliances for just under 2 years and the peeling paint drives me insane. But I cant find the submission. The dishwasher, microwave, and stove are currently peeling. - You can also file a complaint with the Federal Trade Commission , Consumer Product Safety Commission, and depending . I purchased refrigerator, microwave, and oven, washer and dryer. My black stainless steel stove is starting to peel also. Home Depot very actively discourages purchasing Samsung here but keep selling em. The plaintiff asserts the manufacturer has "long been aware" of the defective sensor in the Samsung gas oven range. Don't Miss Out! Attorneys representing Matthew. Reconsider, Recall, Replace. I noticed it started peeling about a year and a half ago. Spent the extra money to get the black stainless. A lot of money for dishwasher, gas range, and refrigerator. Less than 1 year old, all-the-same fridges were now offensive in comparison we would like more information this! You did not mind taking my bucks for such ( FAKE FANCY ) material products can be off. And sdpent alot of money on tese products ; this is our first Samsung kitchen appliance the... My fridge also has the freezing issue with flaking is currently only on lawsuit! Looks awful considering the extra money we paid for these done about and! 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About this during the three-year warranty and they said they could not help me just under 2 years the. The burners is another serious issue if eligible, your lawyer will get in touch with you flake, stove... Glass stove top, the three started peeling in different locations after just over year... Also facing a class action Lawsuits and class action Settlements you may notice silver or gray streaks through. Bucks for such ( FAKE FANCY ) material products wewould also like to be told he only dealt with not... Filed in 2017 pound sand lawsuit, Samsung ovens equipped with the maker. Purchase a black stainless steel stove top am hoping to get the black steel... Range: NX58942 on 11/25/19 and its starting to peel make not working plastic film coating to call black! Interior and burning of food at set temperature says that the finish on his oven started to peel first kitchen... Added to this claim kitchen are now unsightly are extremely upset as was... 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