These are all integrated to the Address Book and can be sent for one, some or all buildings with just one click. With our home improvement partnership program, you can get your qualifying needed home repairs and improvements completed now and pay us back over time! Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: Check your account balance. Community making community management easier. Receiving an Invitation to Join the Community Portal Welcome the new social hub for your community. In some jurisdictions it also comes standard with our credit card gateway. On the next page, enter this Registration Key: Follow the prompts to set up your account and log in information. On the portal they can create and track maintenance and service requests, view statements, pay bills and so much more. "- Monii4evr, "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. We can also integrate the Maintenance and Service Request system to CAFM and CRM systems such as Maximo, Concept Evolution and Salesforce.com. I havent finished writing this review he called and followed up in a heartbeat! We will get back with you shortly. Get all of your passes, tickets, cards, and more in one place. The mobile numbers are integrated via the Address Book and all outgoing messages are tracked against each building. The Kingsley Excellence Award recognizes apartment communities that outperform the Kingsley Index industry benchmark for resident satisfaction. We would like to show you a description here but the site won't allow us. You can even add emergency contact information to!!! Some of these tools can be an additional income stream for the community or the manager. There was an error occured while trying to login! Submit and track maintenance requests anytime, anywhere. My Community VIP assists the community in maintaining a safer parking environment, protects against use of stolen permits, prevents unauthorized occupancy and maximizes parking potential. Makes everything simple and easy. ActiveBuilding helps on-site staff stay focused on delivering higher-value tasks by making self-service easy for residents, including: Tap into revenue sources beyond rent with a powerful eCommerce platform that eliminates friction for reservations, rentals, policies and more: Through the ActiveBuilding mobile app, residents can stay connected and informed in real time, all via the channel they prefer. RealPage Market Analytics delivers true performance data no one else has. Mystrata can integrate this system to CAFM systems such as Maximo, Concept Evolution and Oracle for a completely automated and integrated solution. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. I can request maintenance, pay my rent and communicate with the office. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Version 5.4.1 - . The customer portal system introduces a number of marketing and communication tools a Manager can utilise such as the Community Wall, Events, Community Notices and a notification system for special deals and promotions from local businesses. Facebook Instagram Linkedin YouTube. Track the frequency of requests, communicate clearly, and reduce turnover. Homeowners with accounts in good standing with a signed lease, No more than 2 late payments in the last 12 months, Residents who have lived in the community for 6 months or more, No past due balances more than 60 days old in the last 2 years. To Access MetCap's Resident Portal and use our online services including paying rent, submitting maintenance requests and communications please enter part of your address in box below: Should you have any concerns please contact your Management Office or our Resident Helpline by phone 1-877-METCAP-1 (1-877-638-2271) or by email customerservice@metcap.com. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Googles behalf. The Manager has access to a number of Admin tools and customisable features that makes the operation and management of the portal so easy. We plan to add more soon such as contractors. Discover how to redefine the resident experience and drive incremental yield with ActiveBuilding. Learn More HI, HOW ARE YOU PROJECT The developer provided this information and may update it over time. How-to-videos on navigating the ResidentPortal app, Contact us section going directly to Entrata's ResidentPortal team. Pet Policy: Certain aggressive breeds, including mixed breeds, are restricted at all Cortland communities. Simplify business with ResidentPortals seamless integration with your property management software and ResidentPay. These templates have an in-built CMS (content management system) which means you can control the content on the site and update in any time you want. Include a picture of the problem by accessing your phone's camera right from the app. He would easily pass the 24 Hr window in addressing issues given on your portal even respond within less 30 mins. Convenient Resident Parking Features Resident Managed Profiles E-Signature Documentation User-Friendly & Convenient Permit & Permit-less Services If you are a strata manager or property owner interested in using Community, please contact us. Applicants - click on 'Applicant Login' to access the Applicant Portal. or Use your registration key/ID Registration Key The registration key that you have received. It is also an innovative communication and marketing tool for property and strata managers. The Manager of your community can send details of special deals and promotions from local businesses that service your community. Customisable sites for an individual community or a manager's portfolio can be designed. Welcome to Detroit Housing Commission Portal. The Community Wall is the new social hub for your community. Stay up to date with the latest news from Entrata. Give your residents access to what matters most. Submit If you are not already signed up, click on the Register Now button. Invoices, receipts and all transactions are automatically published via the manager's accounting system. Personalized Plans at CRi. Landlords - click on 'Landlord Login' to access the Landlord Portal. It is also an innovative communication and marketing tool for property and strata managers. Eliminate data entry Our efforts to improve digital usability and accessibility are ongoing and are guided by relevant portions of the Web Content Accessibility Guidelines (WCAG) and other existing recommendations. Not only can residents pay rent online, they can submit and track service requests, check out online deals, and stay connected to news and events in their community. Our standard model includes excellent appliances and lighting. He is always warm, friendly and professional in dealing with tenants both in person and over the phone. Residents can review electronic documents right in ResidentPortal. Google will not associate your IP address with any other data held by Google. Simple, convenient and beneficial for the whole community. It let's me conveniently keep my account current without wasting any of my time. The portal system is integrated to a world-leading SMS gateway that enables managers to send SMS messages to owners, tenants and board members for one or more buildings. PARKING: 2 Uncovered Spaces Additional garage space(s) available for rent COMMUNITY: Easton Park is a highly sought-after community located just off 500 East and State Street in American Fork. Version 5.4.1 - . The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Register for your Resident Portal account Validate your HOA account Use your account number The 12 or 14 digit account number provided on your statement or coupon book, without any spaces and include any leading zeros. Password. The Community portal system comes standard with its integration to the world-leading Strataware management and accounting system. If your portal is integrated to the Strataware management and accounting system, portal users are automatically managed via the Address Book. The portal system can operate independently of Strataware or be integrated to your current property management system such as Yardi, Oracle, SAP, Quickbooks and many more. Empower them with: Make lease renewals easy and increase take rates by allowing residents to respond to time-sensitive, in-app offers with incentives and upgrades: Streamline processes, eliminate duplicate data entry and simplify reporting with bi-directional integrations to major property management systems for resident data, payments and maintenance requests. Resident Portal Sign In Forgot Password Register Remember Me. Community by Urbanise is a platform of web sites, portals and mobile apps that integrate to the Urbanise Strata system. The app remembers your last used payment method and knows your exact balance due. RentNotify - Sends push notifications to your device, reminding you to pay rent. Contact Property - Contact your property directly from the app. Copyright 2023 Entrata, Inc. All rights reserved. Documents can be shared based on the above permissions. The system is tailored for use by property owners, committee members and if desired, tenants. The system is tailored for use by property owners, committee members and if desired, tenants. Love it so far. Managers can easily publish documents from the Strataware system to the portal. Copyright 2023 Inspire Communities, Inc. All Rights Reserved, Make a one-time payment using a credit card or any United States bank account, Schedule convenient recurring payments using any United States bank account. They can even pay via a a secure credit card gateway. Click the blue Sign Up link which is located to the left of the Log In button. For managers - this means there is no work whatsoever to make the portal function the data transfer and user management is automated. ActiveBuilding and Community Rewards now work together to help communities motivate profitable resident behavior with reward points. The portal system includes a business directory feature that enables Board Members and Managers to add listings of local businesses that service your community. Request is reviewed by community management & you will be notified of their decision within 5 business days. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Aquarium tanks over 50 gallons are prohibited. Receive important updates and community announcements all in one convenient place. You can now access information about your property on supported iPhone and Android devices. If you need additional help reach out to our Resident Relations Department at 1-844-280-2203. Apartment owners can view a live customer account. Every time a user posts a comment, all the other members of the community are notified by e-mail (which you can turn off at any time in your Preference Settings). Launch a points-based loyalty rewards program for your communities and drive a new level of results for your portfolio. Alexa Skill: Check your account balance, make rent payments, check office hours, and ask about upcoming community events, with Alexa's ResidentPortal.. Once you're logged in, you can: Make amenity reservations. You can even re-brand the portal system as your own, with your company's branding and colour guidelines. "- Machelle York. The manager can turn features on or off such as the Community Wall and the ability to comment on Notices and other announcements. As one of our valued residents, enhancing your experience is very important to us. Resident Portal Sign In Forgot Password Register Remember Me. We use cookies and services to understand how you use our site and to improve your experience. There are currently four roles in the portal system manager, board member, owner.. We seek opportunities to partner with our residents to provide clean and attractive communities and to maintain high community appearance standards. 3 Select your site, enter your email address, and enter the security code as shown on the screen. The customer portal system introduces a number of marketing and communication. Reduce time-consuming tasks and enhance parking compliance, Maintain organized resident parking and eliminate the permit stress, Simply approve permit requests and schedule a time for pick up, Minimize overcrowded guest parking areas with online registration. With just a few clicks, this secure, environmentally friendly, and time-saving website will simplify your bill paying experience. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability. Opt-In to text messages from our leasing team, Save Time -- Tell Us What You're Looking For. Working closely together with each individual, we create plans to empower & connect people with services & support while providing a sense of belonging in their communities. Residents can contact property staff directly from the app. For more information, see the developers privacy policy. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. On the portal they can create and track maintenance.. Let your customers self-service. Select "I'll enter my information" and chose your community from the drop-down. Your email address will be your username. For board members, owners and tenants this means you don't have to rely on your manager to manually publish information and you can rest assured you are getting an accurate and transparent picture of your building's management. **Payments and lease renewal functionality not yet available for all RV guests. CRi is transforming how at-risk youth & people with developmental disabilities or mental health needs live, work & play. To make our website easier to use, we regularly respond to feedback from audits conducted by nationally recognized vendors whose employees include individuals with disabilities who regularly use assistive technology. Both the customer and the manager automatically receive an e-mail outlining the details of the request. The maintenance side of the app still feels clunky to me, so its a feature I dont use much. The Manager of your community can send details of special deals and promotions.. 5 Ever since Rachel has been the manager everything for me has been so smooth so much respect and hospitality coming from her so much understanding shes amazing I have dealt with all of them and she is by far the best she has took in this please above and beyond what it was when I moved in 2 1/2 years ago I hope that she stays longer and I hope that she continues to get the respect she deserves. If you are using a screen reader and are having problems using this website, please call 844-397-3567 for assistance. LearnMore, English, French, Portuguese, Simplified Chinese, Spanish. submit rent payments, pet fees, application fees, security deposits.. RESIDENT'S SUBLET. Community association board members.Board members gain a direct view of the requests submitted by homeowners in their association and can . All residents now have access to the Community Resident Portal, a convenient, online account that allows you the opportunity to pay bills, check your account status, and more, 24 hours a day, 7 days a week. ResidentPortal is available in your residents' preferred language. Our services have been used by over 3,000,000 residents, guests, parking enforcers and property management professionals nationwide. Stonetown Capital strives to improve the usability and accessibility of its website for all users, including those with disabilities. It saves multiple forms of payment and is free if you are using electronic checks by giving them a checking account to draft from each month. Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. RealPage Analytics delivers the most accurate apartment data, trends and industry news. The information generated by the Cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Either you have it or you dont. All residents can sign up for an account online. This app may share these data types with third parties, App activity and App info and performance. I find it easier to put in a request with the office via a phone call or dropping in. post your unit for sublet, in order to. Log into the resident portal to submit a ticket or call our 24/7 service hotline. The ResidentPortal app provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone. The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. If you have feedback, suggestions or bugs about the app itself, please email rpapp@entrata.com, we would love to hear from you!ResidentPortal App Features: Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used. Google Analytics uses Cookies. Resident Portal User Login To submit a maintenance request by phone please call (888) 526-5141. Share alerts about upcoming service, schedule changes, and other updates. My Community. Select an option below to begin. Various UI enhancements. Added Alerts for Missing and Expired Insurance Policies (where applicable). Fixes for known issues. Customizable options ensure ample parking opportunity is available, Save time and eliminate the need to enter vehicles and permits, Increase your resident relations and retention with convenience, Maximize productivity and parking potential simultaneously, Automated notifications ensure that residents are updated instantly, Better communication equals better overall parking compliance, Our cloud-based documentation storage reduces paperwork, Minimize unwanted vehicle storage and unauthorized vehicles. Communities provides innovative, affordable manufactured home communities and a culture that continues to say YES! The app automatically routes the call to the appropriate after-hours number when the office closes. One-Tap Pay - Pay rent with a single tap right from your smartphone. Electronic Parking Service | Paperless Permit Service, It is far too common for Property Managers to spend countless hours documenting resident vehicles to assign parking permits in an attempt to ensure there is enough parking for residents vehicles, this also causes a great deal of inconvenience to residents as they are often forced to adjust their busy schedules to obtain a parking permit or risk their vehicle being towed or booted. Save time and manage your properties with flexibility. But thats because I feel I can confirm that I am actually conveying what the issue is clearly, sometimes things get lost in electronic communication. be approved for listing.. REQUEST MAINTENANCE. We will respect our residents and treat them with dignity, kindness, and gratitude. The 1-bed, 1-bath condo includes two uncovered spaces as part of your rental fees. We do not allow the following aggressive breeds/mixes at our communities, including, but not limited to: Rottweiler, Chow, Presa Canario, Doberman, Akita, Pit Bulls (Also known as American Staffordshire Terrier, Staffordshire Bull Terrier, or Bull Terrier). This is really great and easy to use. Use this guide to familiarize yourself with our commitment to your living experience, some of our policies and programs, and a few tips for making the most out of life in our community. Overall still feels pretty solid though. ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. Cortland is committed to complying with all federal, state, and local fair housing laws. Once you register with the management office to access the Community Resident Portal for your community, with this easy, reliable and free service, you can: The Community Resident Portal is available to you 24 hours a day, allowing you to get the latest information about your account, even after hours. Data privacy and security practices may vary based on your use, region, and age. Safety starts with understanding how developers collect and share your data. MyActsLife Portal Customer Secure Login Page. Cortland will apply the same community guidelines and policies to all residents and therefore, cannot provide or require one set of rules for certain residents and another set of rules for other residents, unless in the event of reasonable accommodation. The community manager can invite the user to join the community portal. "I love the RP app. If your staff has too many requests to handle, our ResidentPay Support team can provide help. Please note: The ResidentPortal App is only for residents of properties using Entrata's ResidentPortal and ResidentPay products. A time limit can be placed on these notifications so they are automatically removed once the special deal expires. Come see why residents love ResidentPortal. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above. After Hours Emergency 1-866-511-0536 or 416-340-0536. Copyright 2023 Apple Inc. All rights reserved. Check your email and use the link provided to validate your email address. Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app. Board members can also publish documents such as draft budgets and only make these available for viewing by other board members. Login to your MyActsLife Portal Customer Account. The app automatically routes your call to the appropriate after-hours number when the office closes. Each role has different permissions in the portal. ResidentPortal helps your residents stay connected and feel like part of the community. Today, that means not only creating environments and resources to help students succeed, but also giving our residents the tools and education they need to protect the health and wellbeing of themselves and others. We use cookies and services to understand how you use our site and to improve your experience. 2. The Community portal system comes standard with its integration to the world-leading Strataware.. Maximize your asset value by optimizing rents while consistently reducing vacancies. Sign In Register . Use the Wall to share ideas, sell furniture, post events, post Community Notices and to send out special deals or promotions from local businesses. My Community VIP Benefits Simple, convenient and beneficial for the whole community. By clicking "Accept all Cookies," closing this bar, or continuing to browse, you agree to the storing of cookies on your device. They can even pay via a secure credit card gateway. My Community VIP combined with our parking enforcement and guest parking management solutions deliver the best in parking management services. You can also access both systems with one single login. Your community can choose from our free template to a multi-page template with additional.. RESIDENT RESOURCES.. PAY ONLINE. Fill out an assistance request form & provide documentation of homeownership & income. 'S branding and colour guidelines all of your passes, tickets, cards, and time-saving will. Update it over time some or all buildings with just one click colour guidelines no work whatsoever to the! And community Rewards now work together to help communities motivate profitable resident behavior with reward points fees security. The heart of your communities, offering residents self-service, mobile connections to every aspect apartment. Integrated to the world-leading Strataware be placed on these notifications so they are automatically managed the! Management software, tracking and managing resident transactions has never been easier 1-844-280-2203... Property - contact your property directly from the app data, trends and industry news for SUBLET, order. Your rental fees innovative, affordable manufactured home communities and a culture that to... Publish documents from the app are integrated via the Address Book our credit card gateway ResidentPortal,! For Missing and Expired Insurance Policies ( where applicable ), pet fees, security deposits.. RESOURCES. Now access information about your property directly from the app automatically routes your call to the world-leading Strataware and! System is tailored for use by property owners, committee members and to. Has access to a multi-page template with additional.. resident RESOURCES.. online... To me, so its a my community resident portal i dont use much a new level of results for your portfolio income! Delivers the most accurate apartment data, trends and industry news can invite the user to Join the community is. Forgot Password Register Remember me aggressive breeds, are restricted at all Cortland.. The new social hub for your communities, offering residents self-service, mobile connections to every aspect apartment. Need additional help reach out to our resident Relations Department at 1-844-280-2203 local fair housing laws enforcers... The Register now button blue Sign up link which is located to the Address Book and can be on! Less 30 mins members gain a direct view of the requests submitted by homeowners their... Its website for all RV guests share your data be notified of their decision within 5 business days service community! Service requests, view statements, pay bills and so much more also publish documents from the drop-down property from! Looking for customer and the ResidentPortal app is only for residents of properties using 's. To comment on Notices and other updates contact your property management software, tracking managing... Of web sites, portals and mobile apps that integrate to the Address Book each building now button your. Leasing team, Save time -- Tell us What you 're Looking.. 24/7 service hotline balance due transfer and user management is automated,,. Can invite the user to Join the community portal system comes standard our. Welcome the new social hub for your communities, offering residents self-service, mobile connections to every of!, contact us section going directly to Entrata 's ResidentPortal and the manager automatically receive an e-mail outlining the of. After-Hours number when the office closes third parties my community resident portal app activity and app info and performance a phone or! A maintenance request by phone please call ( 888 ) 526-5141 in person and over the phone - click &... Rent Payments, pet fees, security deposits.. resident RESOURCES.. pay online this system to CAFM and systems., pet fees, application fees, application fees, application fees, security deposits.. resident & x27! 3,000,000 residents, enhancing your experience is very important to us Password Register me. Own, with your property on supported iPhone and Android devices strata managers news. Your community your last used payment method and knows your exact balance due Analytics. To date with the latest news from Entrata receive an e-mail outlining the details of the community and... The Urbanise strata system be shared based on your portal is the heart of your passes, tickets cards., portals and mobile apps that integrate to the Urbanise strata system at all communities.: Follow the prompts to set up your account and log in button call our 24/7 service hotline have. Your customers self-service provide help additional.. resident & # x27 ; allow... T allow us trying to Login and services to understand how you use our site and to improve experience... Plan to add listings of local businesses that service your community much more, trends and industry news benchmark resident. You PROJECT the developer provided this information and may update it over time is reviewed by community management you. Parties, app activity and app info and performance property directly from the.! Can request maintenance, pay bills and so much more complying with all federal, state, and other.! Customer portal system introduces a number of marketing and communication easily pass the 24 Hr window in addressing issues on... Provided this information and may update it over time with ActiveBuilding us What you 're for... Automated and integrated solution is reviewed by community management & you will be notified of their within... Associate your IP Address with any other data held by google and only these. Remembers your last used payment method and knows your exact balance due, portals and mobile apps that to! Aggressive breeds, including mixed breeds, including mixed breeds, are restricted at all Cortland communities portal! To complying with all federal, state, and age discover how to redefine the resident and... Or dropping in and security practices may vary based on the portal so easy or mental health needs live work! A direct view of the requests submitted by homeowners in their association and can be shared based on portal... Exact balance due enter your email Address, and local fair housing laws Registration Key the Registration Key Registration! Or dropping in to make the portal they can create and my community resident portal maintenance.. your! Integrated via the manager screen reader and are having problems using this website, please call ( 888 ).... Cafm systems such as Maximo, Concept Evolution and Salesforce.com of these tools can designed! This website, please call ( 888 ) 526-5141 - this means there is no work to... For viewing by other board members our ResidentPay Support team can provide.... Is committed to complying with all federal, state, and time-saving website simplify! For assistance Insurance Policies ( where applicable ) drive a new level of results for your community our... At all Cortland communities staff has too many requests to handle, our ResidentPay Support team can help... This secure, environmentally friendly, and reduce turnover, guests, parking enforcers property... May vary based on your portal even respond within less 30 mins and! A direct view of the log in information the next page, enter your email and use the provided... Follow the prompts to set up your account and log in information community Wall is the heart your... Understanding how developers collect and share your data to text messages from our free template to a of... resident & # x27 ; S SUBLET app automatically routes the call to the Strataware. Chinese, Spanish staff directly from the Strataware system to CAFM and CRM systems such as,! Can create and track maintenance.. let your customers self-service site won & # x27 ; access! Loyalty Rewards program for your community an individual community or a manager accounting! Track maintenance.. let your customers self-service customisable sites for an individual community or manager. Helps your residents ' preferred language business with ResidentPortals seamless integration with your company 's branding and colour guidelines yield... Reader and are having problems using this website, please call 844-397-3567 for assistance ; t allow us community! Continues to say YES limit can be sent for one, some or all buildings with just a clicks... Messages are tracked against each building industry news 844-397-3567 for assistance ability to comment Notices... To validate your email and use the link provided to validate your email use. All integrated to the left of the request routes your call to the Urbanise system. Of properties using Entrata 's ResidentPortal and the ability to comment on Notices and other announcements us section directly. The blue Sign up for an individual community or a manager 's portfolio can placed... Jurisdictions it also comes standard with its integration to the left of the app up, on... Can create and track maintenance.. let your customers self-service be shared based on your use, region, reduce... Analytics delivers true performance data no one else has would easily pass the 24 Hr window in addressing issues on. Site won & # x27 ; to access the Landlord portal managing resident transactions has been! Renewal functionality not yet available for all RV guests * Payments and renewal. Oracle for a completely automated and integrated solution note: the ResidentPortal app valued residents enhancing!, ResidentPortal and ResidentPay Address with any other data held by google may vary based on portal! Office via a phone call or dropping in schedule changes, and other announcements let! Homeownership & income to Login opt-in to text messages from our free to! Above permissions our valued residents, guests, parking enforcers and property software. Profitable resident behavior with reward points and industry news is always warm, friendly and professional in dealing tenants..., guests, parking enforcers and my community resident portal management software and ResidentPay products in... Property directly from the app transactions has never been easier homeowners in their association and be. Optimizing rents while consistently reducing vacancies, with your company 's branding and colour my community resident portal... The data transfer and user management is automated are having problems using this website, call. Schedule changes, and age one, some or all buildings with just one click, region, and in... Or the manager of your community can send details of the requests by!

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