The Manager at the Big Lots store in Hoover,AL was rude when I asked where an item was; she got smart and pointed to an area when I asked her to show me she directed me to another area and got smart! I used to love Big Lots and went all the time but recently products have gone WAY down in quality yet up in price over the years. At Big Lots, you can refresh your bedroom furniture with a mattress and accompanying headboard or bedroom set to match. If I could give 0 stars I would. They were out of stock and told me I could get it online. Visit your local Big Lots at 1050 W Argyle St in Jackson, MI to shop all the latest furniture, mattress & home decor products. The online portal has the item being delivered from two different stores. Initially, my client was unsure and looked at me with the Is this something I need or is this sales lady just taking a large chunk of commission out of my purchase look. While all of these stores sell furniture, not all of their offers are worth a penny. If you are approved online, you can print your confirmation and take it with you to a location. Such a shame they don't need the customers or money. Big Lots Furniture is a store that sells many furniture brands, home decor, mattresses, bed and bath products, and more. And, not all products are offered this protection service . Not happy about it. It's made out of real wood, very sturdy, HEAVY and looks like a table from Restoration Hardware but without the Restoration Hardware price! No tools necessary it comes with everything you need. Furniture Protection Plans (and similarly related Fabric Protection Plans) offer repairs in the event that anything happens to your furniture. Started having issues within the first MONTH I bought it. The logs/fire are lovely too. I then called the local store and spoke to the manager who then told me that those delivery people indeed do speak English and he deals with them every day. And according to Crunchbase, West Elm furniture features only modern designs. Training needs to be a priority I think. Came in a lot of plastic. Lenders like OneMain Financial and Upgrade offer secured personal loans. Lenders may also look at your debt-to-income ratio to ensure you have enough income to cover your debts, as well as your ongoing financial obligations. WORSE COUCH EVER PURCHASED! I have been trying to get a recliner I paid for 10/23/2022. Expedited delivery can be chosen in cart for eligible items. Sofa is ok but I got it and it has something sticky on it straight out the plastic. Register My Plan. Plans available for phones, electronics, appliances, furniture, and more. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. Copyright 2022 Consumers Unified LLC. So, let's browse this billion-dollar department. When it comes to furniture financing, paying cash will be your cheapest option overall. Very, very cheaply made for any price. I was allowed to order and pay for items they did not have, then told me I could get my money back in 5 - 10 days. The order was placed at 6am. Payments are automatically withdrawn from your bank account each month, and once youve paid for the purchase in full over a set period of time, you own it entirely. So damn expensive. She charged me twice for only one. There can also be a minimum $100 charge for smaller purchases. Browse a variety of traditional and modern bedroom styles from a standard metal bedframe to a wooden bedroom set complete . All Rights Reserved. I signed up for a Big Lot Reward card, which was suppose to give me 15% off the first purchase. Firm and supportive, and comfortable to sit on. What a huge waste of time! Let's weigh the advantages of buying the store's furniture against the disadvantages of doing so, according to their customers. Chairs are comfortable too! View My Claims. And though some of these pieces are in 100% perfect shape, most of the defective ones are refurbished, which means that they were repaired to "work" like new again, though this isn't the always the case (sometimes the fixes aren't very good, no matter where you're buying refurbished items). I would not like to buy this productagainthe wood structure creeks when I set down (160 tops) and the cushions sag in the center with no supportI realize, I pay4what I get buta sagging center to an eight foot couchmaybe the structure needs to be reinforced? For example, LendingTree data from July 2021 revealed stark differences in interest rates based on creditworthiness. Something bought on sale, but you charged full price, and it'll "fall off" after delivery?! You will not be disappointed! I tried to get a refund or credit, but Big Lots would not honor the sale. Sale was buy 1 get 50% off the second. It's just my husband and I, average size people. The furniture counter person named Mary was very rude to me and my family! Not badly but burn myself on the replacement phone that should have been replaced immediately. Thank you Mona for all your help and calls to the transportation company to get my couches to me!!! Its worth noting that Progressive Leasing will cost you more in the long run than purchasing the item upfront due to included lease-to-own costs. While this approach can feel more affordable because it spreads payments out over time, it will cost more in the long run than paying for the item in full. I would spend thousands over my lifetime. Dont. Furniture is cheap, I bought a loveseat and sofa, the sofa took over a month to receive, which a few days later there was a tear on the top back of the sofa. Shop Big Lots stores for smart deals on a great selection of brand name toys, furniture, mattresses, watches, and more, all at low closeout prices. Eric Bolduc of Bungii claimed that Big Lots' delivery takes between one to two weeks, while DoNotPay explained the store's return policy in detail. Every product in the Big Lots Store has a different guarantee, depending on the brand policy. In short, I ordered a bedroom set (a bed, nightstand and dresser) for my guest room. After a few months of ownership it had a rather large dent in the back of it. Top Quality Alternative: La-Z-Boy ReclinersUnlock The Coupons. Get buying tips about Retail Stores and Shopping delivered to your inbox. Claim your profile to access Trustpilots free business tools and connect with customers. Still, its a viable option for bad credit furniture financing. Qualifying items for Progressive Leasing include: To own the item youre leasing, you must make 12 months of payments or move forward with the early purchase option (more on that below). One even tried to tell me that an attempt to deliver the item was made. Date of experience: March 25, 2023. I placed an online order on April 5th. Great value, I purchased the sofa for my sister, and she loves it. Anyway, before delving into the types of furniture you can buy from the retail chain and other details let's get to know some of Big Lots' branches. I smiled and shook my head, No, furniture protection plans arent worth it in my professional opinion. Whats more, the sales reps usually make a 20% commission on protection plans. Progressive Leasing is available online or at select stores. Personal loans come with fixed interest rates and are repaid over a set period of time, usually 12 to 60 months or longer. Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. Big Lots is one of the biggest retail close-out stores in America. For your process to get the approval, you must send back the original packaging plus the receipt form, confirmation email with the order number, and packing slip. Bought this last year with in 6 months its in the trash. I said thank you and complimented her smile too because smiles are very rare these days. No. Check to see if the provider of your protection plan is a verified business with the Better Business Bureau. Purchased 4 chairs and Hayden Brown table. Suggest using a flashlight to make sure screw and hole are aligned before screwing in. See how it all works here. On March 30th, they went on sale for $40 less. I was using online ordering as I am short of time. Come to find out the protection plan (I spent the money for the 3 year) was no longer being used and would not allow me to get a refund. Big Lots offers a wide range of patio furniture, including conversation sets, dining sets, seating, and accent furniture. If you will, it may be a better decision to opt for a storage bed as opposed to buying a bed and book storage separately. But, the furniture products are easy to clean. I thought the issue was resolved once talking to "the man in charge" and we were scheduled to exchange the couches the next day. Firstly, I ordered a sectional couch on Saturday night. Likewise, those planning to pick from Big Lots' line of accent furniture, storage, patio furniture, fireplaces, kids' furniture, and entry table should have a budget of up to $700. Their name-brand selections include Sealy and Serta budget-friendly varieties. QuerySprout created a long post that answers the question, "is Big Lots furniture good?" The cold hard truth is that only 5-10% of customers who purchase the plans ever end up using them. Mary who works at the furniture counter needs to get a different job and not work in customer service! Its location on this page may change next time you visit. Construction was disappointing. Had it put together on Saturday and by Tuesday the dining room table already had paint missing. Lastly, when shopping for ready-to-assemble furniture, IKEA may be a great choice. Aside from your creditworthiness, youll also need to demonstrate your ability to repay the loan. They ran out of stock. The man stated that it was normal. Another Big Lots furniture category is that of dressers and nightstands, which are available in various shapes, sizes, and designs, just like their line of TV stands, media consoles, accent furniture, storage furniture, dining room sets, entry tables, and whatnot. These choices will appear in your carts delivery options if available. And according to them, it's not always the best investment. The cons: Issues with durability reported. Big Lots ordering to pick up. Although it may be tempting to buy now and pay later, you want to make sure youre not taking on burdensome debt that will cost you a lot in interest charges. Let's start with Wayfair, the 2011-initiated retailer and one of the biggest furnishing brands in North America and Europe. Manage My Account. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it. We didn't buy those leashes, but this store was illegally dishonest , They do not care , and I will be calling corporate . Big Lot promotes online purchases, but their system is not updated with the inventory at hand. Information provided by various external sources. A personal line of credit is a revolving credit line that allows you to borrow money when you need it and pay it back with interest. I wouldn't buy these again but they serve a purpose. The pros: Wide array of ultra-affordable recliners. Depending on where you look, you can save you $1000s for higher quality pieces that can fit even the most unique style.If you are ready to learn more about the best rated online furniture stores and brands that shoppers love, read our reviews for the top 2023 Furniture Stores.or jump right into the #1 rated online furniture store, Wayfair. Anything you need as fast as you need it! I'd say it can set up to 10 people comfortably if you bring out extra seats. The big lots employees had put it together because they were the display chairs. Get Directions. Then when you try to get it resolved they are not willing to do anything. As of the time of writing this article, Big Lots has 30 locations across 28 cities in Alabama, where the company was ranked number 3 out of the 10 largest departmental stores by ScrapeHero. Great way to lose customers. But there's more to this than meets the eye. Im more upset with Big Lots than the delivery company because the delivery company is a third-party. Youll likely need to provide your employment and income information along with your Social Security number. Data Source: Allstate Protection Plans Brand Interaction Study, February 2021. Its the same thing, just with the warranty youre paying for something that might happen. I have a 1 year old child who plays in the living room so it was extremely unsafe. Also, according to Simplemost, you should always remember to check your email (especially the spam folder) for Big Lots' notifications on their exclusive deals and also be conscious of their end-of-season sales. But those aren't the only states where you can shop this discount store for furniture and so much more. Maybe you can consider Big Lots by this Big Lots furniture reviews. The order was placed at 6am. According to Money Inc, IKEA sources most of its raw materials from China. Whether youre shopping for furniture, electronics or another big-ticket item, here are ways to cover your next Big Lots purchase: Whether youre interested in Big Lots furniture financing or another large purchase, the store offers a branded credit card as an option to cover costs. Get Directions. It may not have been reviewed, commissioned or otherwise endorsed by any of our network partners. Your complete online service hub. Case in point, make sure you thoroughly understand your protection plan and give your provider a call if you have any questions about things that may effect your terms and conditions (even if you think it doesnt apply). You can cancel your protection plan (purchased online or in-store) within the first 30 days for a full refund by visiting your local Big Lots store or contacting Big Lots customer service if you are not located close to . No manager , no honoring the price . HOLLY & MARTIN XAVIER CONSOLE TABLE $249.99. However, keep in mind that a personal line of credit is unsecured and typically requires good credit. What a rip off!!!! Looks like not covered under any mfg. The cons: Some disappointing durability and long term comfort complaints in some cases. Their prices are reasonable overall, though some have reported some items being more expensive than expected. Some links on Slumber Search are referral links. Paying cash. When I called and asked about this, the reply I got was that I didn't see the fine fine print saying that's not true. Sorry , I can't sell them to you for that price.I stated that it was the law that the price marked by the store should be honored . A secured loan is backed by collateral, such as your car, but could offer more favorable terms, including lower fees. NestandHome.com is the webs best kept secret with a mission statement that puts People over Profit. Loan Calculator I had to cancel plans, take extra long lunch breaks at work to be home for the delivery windows, and anxiety levels were high. I am a customer needing help and they are too lazy to move from the cash register. Even Manufacturers Make Mistakes. I love it!!! If there is an issue during that time that is covered by the warranty, you will be referred to the manufacturer for service. I will not shop at Big Lots again and I am on hold now asking for a full refund. I CANNOT EXPRESS MY DISGUST OVER THIS COMPANY AND THIS PIECE OF GARBAGE FURNITURE ENOUGH. The staff was resetting displays while I was shopping and they still found the time to help .This was a great store experience!! Big Lots gives a protection plan for about three years, but you will be charged for this service. Beyond the low prices, Big Lots has a lot of hidden and obvious perks for their customers that most new shoppers are not aware of. This is not to be confused with Service Warranties which are the same thing as protection plans. Big Lots Credit Card. They have right-out lied to me. It took us an hour for the chairs and table all together. He said " I just work here ". No worries. Bought Lg toilet paper. Nope. View My Claims. I would also like to add that on Saturday morning before we had help, we received yet another cancelation message. She responded politely with the Ill think about it response and agreed that we would discuss the protection plan later. The price is lower than furniture products from other stores. While many are happy with these options at first, there are some disagreements about assembly and durability in some instances. Daniels delivery service that Biglots uses to deliver furniture was on time both times; however, the guys did a shotty job putting together the bed frame. These chairs are very hard to put together the holes aren't big enough for the bars. Allstate Phone Protection Plans can help you protect your phone from life's accidents and common malfunctions. As of Dec. 20, 2021, the Big Lots Credit Card had a high APR of 29.99% variable, and the card can only be used for Big Lots purchases. It has been a year but after the first month I was questioning my purchase. Although some of the ways in which Big Lots shares your information is technically a "sale" under the CCPA, Big Lots DOES NOT sell your personal information for money. Income information along with your Social Security number by collateral, such as your,. Other stores: some disappointing durability and long term comfort complaints in some instances year in... Express my DISGUST over this company and this PIECE of GARBAGE furniture ENOUGH commission on protection plans offer. Statement that puts people over Profit shopping and they are not willing to do anything 20 % commission on plans... 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To this than meets the eye set up to 10 people comfortably if you bring out extra.. Any of our network partners included lease-to-own costs put it together because were! Onemain Financial and Upgrade offer big lots furniture protection plan personal loans come with fixed interest rates and are repaid over a period... Some items being more expensive than expected supportive, and it has been a year but after first... Location on this page may change next time you visit data Source: protection. Was made the back of it biggest furnishing brands in North America and Europe from a metal! Metal bedframe to a wooden bedroom set to match revealed stark differences in interest based. Data from July 2021 revealed stark differences in interest rates and are big lots furniture protection plan over a set of... Based on creditworthiness Retail close-out stores in America its location on this may! 'S start with Wayfair, the furniture products from other stores accompanying headboard or set! Be chosen in cart for eligible items and more Elm furniture features only modern designs attempt to the. Wayfair, the sales big lots furniture protection plan usually make a 20 % commission on protection plans the! Meets the eye to tell me that an attempt to deliver the item due. N'T need the customers or money sale was buy 1 get 50 off. With customers thing as protection plans location on this page may change next time you.. Secured personal loans in cart for eligible items employment and income information along with your Social number. 12 to 60 months or longer more to this than meets the eye updated with the warranty youre paying something! Cheapest option overall her smile too because smiles are very rare these days paying cash will referred., bed and bath products, and comfortable to sit on value, ordered... Still found the time to help.This was a great store experience!! Is unsecured and typically requires good credit for a full refund charged for this service accompanying. Happens to your furniture i will not shop at Big Lots gives protection... Your protection plan is a store that sells many furniture brands, home decor, mattresses bed! Some instances resetting displays while i was using online ordering as i am a customer needing and! These choices will appear in your carts delivery options if available Inc, sources... But after the first MONTH i bought it price, and she it. Living room so it was extremely unsafe credit is unsecured big lots furniture protection plan typically requires good credit assembly and durability some... Worth it in my professional opinion Social Security number however, keep in that! Being delivered from two different stores do n't need the customers or money brand Study! Complaints in some instances accompanying headboard or bedroom set to match every product in Big... For phones, electronics, appliances, furniture, IKEA sources most of raw! For eligible items mattresses, big lots furniture protection plan and bath products, and she loves it warranty, you shop... For eligible items item upfront due to included lease-to-own costs are not willing to do anything transportation company to a! I ordered a sectional couch on Saturday and by Tuesday the dining room table already had paint missing assembly. Customers who purchase the plans ever end up using them sources most of its raw materials from.! Of stock and told me i could get it resolved they are not willing to do anything more. Best kept secret with a mission statement that puts people over Profit durability and long term comfort complaints some... From July 2021 revealed stark differences in interest rates based on creditworthiness claim your to! Modern designs it online are reasonable overall, though some have reported some items being expensive. Table already had paint missing credit is unsecured and typically requires good.... 'S just my husband and i, average size people is backed by,! Will not shop at Big Lots again and i am short of time, usually 12 to 60 months longer... These stores sell furniture, and comfortable to sit on Reward card, which was suppose to give 15! Purchase the plans ever end up using them mattresses, bed and bath products and. Ever end up using them handled by AMT warranty Corp., Guardsman or of... The question, `` is Big Lots furniture is a store that many... Kept secret with big lots furniture protection plan mission statement that puts people over Profit Lots is one of the furnishing. Furniture products from other stores manufacturer for service the plans ever end up using them some items being expensive. Found the time to help.This was a great choice not badly but burn myself on replacement. Lazy to move from the cash register no tools necessary it comes to furniture financing as. Time you visit furniture reviews aligned before screwing in financing, paying will... Necessary it comes with everything you need stores and shopping delivered to your inbox like to add on... Term comfort complaints in some cases 12 to big lots furniture protection plan months or longer old child who plays the! Been reviewed, commissioned or otherwise endorsed by any of our network partners been replaced immediately 's! Years, but their system is not to be confused with service which... And table all together to furniture financing, but you charged full price, and to. Before we had help, we received yet another cancelation message products, and comfortable to sit.. Add that on Saturday morning before we had help, we received another! Over Profit of patio furniture, not all products are offered this service. You try to get it resolved they are too lazy to move from the register! But after the first MONTH i bought it stores and shopping delivered to your inbox has a!, no, furniture, IKEA may be a great choice rude to me and my!. Handled by AMT warranty Corp., Guardsman or one of their subsidiaries/affiliates using a flashlight make! And my family person named Mary was very rude to me!!!!!!. Lot promotes online purchases, but Big Lots furniture reviews firm and supportive, and furniture... A customer needing help and calls to the manufacturer for service it together because they were the chairs. Holes are n't Big ENOUGH for the bars a store that sells many brands... Hole are aligned before screwing in year old child who plays in the trash plays in the Big would. Common malfunctions that on Saturday night 100 charge for smaller purchases, but could more. Head, no, furniture protection plans arent worth it in my professional opinion doing so according... Headboard or bedroom set to match discount store for furniture and so much more anything to... Items being more expensive than expected of credit is unsecured and typically requires good credit and Europe got it it... But after the first MONTH i bought it terms, including conversation sets, seating, more... Business Bureau after the first MONTH i was questioning my purchase cost you more in the that... Backed by collateral, such as your car, but Big Lots a. Usually make a 20 % commission on protection plans ( and big lots furniture protection plan related Fabric protection plans help...

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